T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP)
Report
- Report Number
- 3013756811-2024-140273
- Event Type
- Injury
- Date Received
- August 7, 2024
- Date of Event
- July 17, 2024
- Report Date
- August 7, 2024
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- QFG
- PMA / PMN Number
- K203234
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AU
- Reporter Occupation
- OTHER
Narratives
NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.
ON (B)(6) 2024, IT WAS REPORTED THAT THE CONTROL-IQ ALGORITHM DELIVERED AN AUTO-BOLUS IN RESPONSE TO THE CONTINUOUS GLUCOSE MONITOR (CGM) SENSOR READING; HOWEVER, THE CGM SENSOR READING WAS INACCURATE. REPORTEDLY, THE CGM BLOOD GLUCOSE (BG) READING WAS 311-312 MG/DL, AND THE METER BG READING WAS 122-123 MG/DL. AS A RESULT OF THE AUTO-BOLUS, CUSTOMERS EXPERIENCED A LOW BG DISPLAYED AS "LOW" ON CONTINUOUS GLUCOSE MONITOR. THE CUSTOMER REQUIRED ASSISTANCE TO CONSUME CARBOHYDRATE AND A GLUCOSE PACK TO ADDRESS BG. AROUND 18TH JULY, IT WAS REPORTED THAT THE CONTROL-IQ ALGORITHM SUSPENDED BASAL DELIVERY IN RESPONSE TO THE CGM SENSOR READING; HOWEVER, THE CGM SENSOR READING WAS INACCURATE. REPORTEDLY, THE CGM BG DISPLAYED AS "LOW" ON CONTINUOUS GLUCOSE MONITOR AND THE METER BG READING WAS 122-123 MG/DL. HOWEVER, AFTER CALIBRATION IT WAS REPORTED THAT THE CONTROL-IQ ALGORITHM DELIVERED AN AUTO-BOLUS IN RESPONSE TO THE CGM SENSOR READING; HOWEVER, THE CGM SENSOR READING WAS INACCURATE. REPORTEDLY, THE CGM BG READING WAS 306-307 MG/DL, AND THE METER BG READING WAS 162-163 MG/DL. THE CUSTOMER REQUIRED ASSISTANCE TO CONSUME CARBOHYDRATE AND A GLUCOSE PACK TO ADDRESS BG. SYSTEM CHECK WITH TECHNICAL SUPPORT DID NOT IDENTIFY ANY ADDITIONAL ISSUES WITH THE PUMP OR RELATED SUPPLIES. NO ADDITIONAL PATIENT OR EVENT INFORMATION WAS AVAILABLE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1209885 | T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP) | ALTERNATE CONTROLLER ENABLED INFUSION PUMP | QFG | TANDEM DIABETES CARE | 1002717 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |