FDA Adverse Event Injury Summary report: N

T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP)

MDR report key: 19935123 · Received August 7, 2024

Report

Report Number
3013756811-2024-140273
Event Type
Injury
Date Received
August 7, 2024
Date of Event
July 17, 2024
Report Date
August 7, 2024
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
PMA / PMN Number
K203234
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AU
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

ON (B)(6) 2024, IT WAS REPORTED THAT THE CONTROL-IQ ALGORITHM DELIVERED AN AUTO-BOLUS IN RESPONSE TO THE CONTINUOUS GLUCOSE MONITOR (CGM) SENSOR READING; HOWEVER, THE CGM SENSOR READING WAS INACCURATE. REPORTEDLY, THE CGM BLOOD GLUCOSE (BG) READING WAS 311-312 MG/DL, AND THE METER BG READING WAS 122-123 MG/DL. AS A RESULT OF THE AUTO-BOLUS, CUSTOMERS EXPERIENCED A LOW BG DISPLAYED AS "LOW" ON CONTINUOUS GLUCOSE MONITOR. THE CUSTOMER REQUIRED ASSISTANCE TO CONSUME CARBOHYDRATE AND A GLUCOSE PACK TO ADDRESS BG. AROUND 18TH JULY, IT WAS REPORTED THAT THE CONTROL-IQ ALGORITHM SUSPENDED BASAL DELIVERY IN RESPONSE TO THE CGM SENSOR READING; HOWEVER, THE CGM SENSOR READING WAS INACCURATE. REPORTEDLY, THE CGM BG DISPLAYED AS "LOW" ON CONTINUOUS GLUCOSE MONITOR AND THE METER BG READING WAS 122-123 MG/DL. HOWEVER, AFTER CALIBRATION IT WAS REPORTED THAT THE CONTROL-IQ ALGORITHM DELIVERED AN AUTO-BOLUS IN RESPONSE TO THE CGM SENSOR READING; HOWEVER, THE CGM SENSOR READING WAS INACCURATE. REPORTEDLY, THE CGM BG READING WAS 306-307 MG/DL, AND THE METER BG READING WAS 162-163 MG/DL. THE CUSTOMER REQUIRED ASSISTANCE TO CONSUME CARBOHYDRATE AND A GLUCOSE PACK TO ADDRESS BG. SYSTEM CHECK WITH TECHNICAL SUPPORT DID NOT IDENTIFY ANY ADDITIONAL ISSUES WITH THE PUMP OR RELATED SUPPLIES. NO ADDITIONAL PATIENT OR EVENT INFORMATION WAS AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1209885 T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP) ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown