FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK SPIRIT

MDR report key: 1993377 · Received January 21, 2011

Report

Report Number
2183996-2011-00043
Event Type
Malfunction
Date Received
January 21, 2011
Date of Event
January 12, 2011
Report Date
January 12, 2011
Manufacturer
ROCHE INSULIN DELIVERY SYSTEMS INC.
Product Code
LZG
PMA / PMN Number
K060876
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
UNKNOWN

Narratives

Description of Event or Problem · 1

ON (B)(6) 2011, PATIENT REPORTED THE PAST 2 TIMES HER INFUSION DEVICE WAS AT 20.0 UNITS OF INSULIN, IT GAVE AN A2 (BATTERY LOW) ERROR MESSAGE ALERT INSTEAD OF AN A1 (CARTRIDGE LOW) ERROR MESSAGE ALERT. PATIENT STATED SHE RECEIVED THE A2 ERROR MESSAGE AND THEN CHECKED AND HER INSULIN CARTRIDGE WAS AT 20.0 UNITS OF INSULIN. PATIENT STATED SHE NEVER RECEIVED THE A1 ERROR MESSAGE. HAD PATIENT CHECK THE ERROR MEMORY. PATIENT REPORTED THERE WAS AN A1 (CARTRIDGE LOW) ERROR MESSAGE. PATIENT STATED WHEN IT CAME UP ON THE DISPLAY SCREEN, IT SAID 'BATTERY LOW'. PATIENT REPORTED SHE DOESN'T RECALL GETTING THIS ERROR ON (B)(6) 2011. HAD PATIENT CHECK THE ERROR MEMORY BACK FURTHER; FOUND THE A2 ERROR MESSAGES AS WELL. PATIENT REPORTED WITH THE FIRST A2 ERROR MESSAGE, THERE WAS NEVER AN A1 ERROR MESSAGE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. PRODUCT WAS REPLACED AND REQUESTED RETURN OF THE SUSPECT PRODUCT FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCU-CHEK SPIRIT INSULIN INFUSION PUMP LZG ROCHE INSULIN DELIVERY SYSTEMS INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 INSULIN INFUSION SET| INSULIN