FDA Adverse Event Malfunction Summary report: N

ORGANOX METRA

MDR report key: 19931872 · Received August 7, 2024

Report

Report Number
3011560054-2024-00068
Event Type
Malfunction
Date Received
August 7, 2024
Date of Event
July 10, 2024
Report Date
August 7, 2024
Manufacturer
ORGANOX LIMITED
Product Code
QQK
UDI-DI
05060462240005
PMA / PMN Number
P200035
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE WAS RETURNED FOR EVALUATION. A SERVICE ENGINEER EVALUATED THE DEVICE AND WAS UNABLE TO REPLICATE THE REPORTED ISSUE, BUT DECIDED TO REPLACE THE POWER SUPPLY UNIT AS A PRECAUTION. AFTERWARDS, FUNCTIONAL TESTING WAS COMPLETED AND THE DEVICE PASSED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE DEVICE WAS PLUGGED IN AND THE MASTER POWER SWITCH WAS ON WITH THE POWER ICON DISPLAYING ON THE GRAPHICAL USER INTERFACE SCREEN. BUT, AFTER ABOUT 30 MINUTES THE BATTERY PERCENTAGE DROPPED FROM 84% TO 83% AND THEN 82%. THE DEVICE WAS SWITCHED TO ANOTHER OUTLET. ADDITIONAL TROUBLESHOOTING WAS COMPLETED, BUT THE ISSUE WAS NOT RESOLVED. BOTH OUTLETS WORKED FOR OTHER EQUIPMENT. THE DEVICE WAS MOVED TO A THIRD OUTLET AND THEN STARTED TO CHARGE. THE DEVICE WAS RELOCATED TO ANOTHER ROOM WHERE IT BEGAN LOSING POWER AGAIN AT RATE ABOUT 1% EVERY 10-15MIN. EVENTUALLY, THE DEVICE USER WAS ABLE TO STABILIZE THE DEVICE AND MAINTAIN BATTERY POWER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
220679 ORGANOX METRA NORMOTHERMIC MACHINE PERFUSION SYSTEM FOR THE PRESERVATION OF DONOR LIVERS PRIOR QQK ORGANOX LIMITED 05060462240005

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown