DAVINCI X
Report
- Report Number
- 2955842-2024-17400
- Event Type
- Malfunction
- Date Received
- July 29, 2024
- Date of Event
- July 2, 2024
- Report Date
- July 2, 2024
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- PMA / PMN Number
- K171294
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GM
- Reporter Occupation
- NURSE
- Health Professional
- Yes
Narratives
AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS ABLE TO REPRODUCE THE ISSUE AND REPLACED THE UNIVERSAL SURGICAL MANIPULATOR (USM). THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI HAS RECEIVED THE USM, BUT FAILURE ANALYSIS HAS NOT YET BEEN COMPLETED. THEREFORE, THE ROOT CAUSE OF THE REPORTED FAILURE MODE HAS NOT YET BEEN DETERMINED. A FOLLOW-UP MDR WILL BE SUBMITTED AFTER FAILURE ANALYSIS INVESTIGATION AND IF ADDITIONAL INFORMATION IS OBTAINED.
INTUITIVE SURGICAL, INC. (ISI) DID RECEIVE A DA VINCI PRODUCT INVOLVED WITH THIS COMPLAINT TO PERFORM FAILURE ANALYSIS (FA). THE UNIVERSAL SURGICAL MANIPULATOR (USM) WAS ANALYZED AND THE REPORTED FAILURE WAS CONFIRMED AS HAVING OCCURRED IN THE FIELD AND REPLICATED IN-HOUSE. THE LOGS RECORDED ERROR 282 POINTING TO THE CARRIAGE RFID. THE UNIT WAS TESTED ON AN IN-HOUSE SYSTEM IN NORMAL MODE WITH NO TRIGGERED ERRORS. THE UNIT WENT THROUGH TESTING ON A PATIENT SIDE CART (PSC) FIXTURE TEST PLATFORM (PFTP) WHERE IT FAILED THE CARRIAGE SWITCHES TEST.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED ENDOMETRIOSIS RESECTION SURGICAL PROCEDURE, MULTIPLE INSTRUMENTS WERE NOT RECOGNIZED ON THE UNIVERSAL SURGICAL MANIPULATOR (USM) 3. PRIOR TO THE CALL, THE CUSTOMER ALREADY REPLACED THE STERILE ADAPTER (SA) AND CHECKED CORRECT SEATING. THE SURGICAL TEAM TRIED MULTIPLE SA AND INSTRUMENTS ON USM 3 WHICH WORKED FINE ON OTHER USMS. THE POGO PINS WERE FREE TO MOVE. THE INSTRUMENTS WERE STILL NOT RECOGNIZED ON USM 3. THE PROCEDURE WAS COMPLETED WITH NO PATIENT HARM, ADVERSE OUTCOME, OR INJURY AND WITH A DELAY OF LESS THAN 15 MINUTES. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE SITE HAD TO COMPLETE THE PROCEDURE WITH 3 ARMS SINCE THE USM 3 DID NOT RECOGNIZE ANY INSTRUMENTS. THERE WAS NO PATIENT HARM.
REFER TO H10/H11 FOR FOLLOW-UP INFORMATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 244963 | DAVINCI X | PATIENT SIDE CART, 4-ARM | NAY | INTUITIVE SURGICAL, INC | 380620-39 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Prefer Not To Disclose | DA VINCI INSTRUMENTS AND ACCESSORIES |