FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON® CHEMISTRY ANALYZER

MDR report key: 1984348 · Received February 10, 2011

Report

Report Number
2050012-2011-00421
Event Type
Malfunction
Date Received
February 10, 2011
Date of Event
January 14, 2011
Report Date
January 14, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER TRIED TO STOP AND RE-HOME THE INSTRUMENT, BUT DID NOT RESOLVE THE ISSUE. A FIELD SERVICE ENGINEER (FSE) HAD THE CUSTOMER VERIFY EXIT WASTE SUMP AND DRAIN TUBE. THE FSE ALSO HAD THE CUSTOMER PRIME REPEATEDLY TO TEST THE SYSTEM. PROBLEM COULD NOT BE REPRODUCED. THE FSE WAS NOT DISPATCHED FOR THIS EVENT AND NO FURTHER ISSUES OCCURRED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) STATING THAT THE HYDROPNEUMATIC (HYDRO) AREA WAS LEAKING BY THE WASTE EXIT SUMP OF THE UNICEL DXC 600 PRO SYNCHRON CHEMISTRY ANALYZER, WHICH WAS FULL. THE CUSTOMER RECEIVED MODULAR CHEMISTRY (MC) PROBE AND LEVEL SENSE ERROR MESSAGES BEFORE GETTING THE HYDRO ERROR MESSAGE. THE CUSTOMER STATED THAT THE FLUID LOOKED CLEAR, BUT THERE WAS FOAM ON THE TOP OF THE CANISTER AND THE SOURCE OF THE LEAK COULD NOT BE DETERMINED. NO INJURY OR OPERATOR EXPOSURE WAS REPORTED FOR THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 PRO SYNCHRON® CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 600 PRO NA

Patients

Seq Age Sex Outcome Treatment
1