FDA Adverse Event Malfunction Summary report: N

ACUSON SEQUOIA ULTRASOUND SYSTEM

MDR report key: 19843312 · Received July 26, 2024

Report

Report Number
3023245-2024-00045
Event Type
Malfunction
Date Received
July 26, 2024
Date of Event
September 12, 2022
Report Date
January 29, 2025
Manufacturer
SIEMENS HEALTHINEERS
Product Code
IYN
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THIS COMPLAINT WAS CREATED AS A RESULT OF THE RETROSPECTIVE REVIEW PER (B)(4). IMPLEMENTATION ACTION. REFERENCE: (B)(4).

Additional Manufacturer Narrative · 0

THE INITIAL MDR (MFR# 3023245-2024-00045) WAS SUBMITTED FOLLOWING A RETROSPECTIVE REVIEW PERFORMED BY SIEMENS. THIS REPORT IS BEING SUBMITTED TO PROVIDE ADDITIONAL INFORMATION RELATED TO THE INVESTIGATION RESULTS. SERVICE REVIEWED THE LOG FILES AND FOUND POST IDPROM CHECKSUM TEST FAILED FOR TPM HW: TPM SW: US_PST US_SXP CONTEXT: INDICATES TPM FRU IDENTIFICATION INFORMATION INTEGRITY CHECK FAILED. THEREFORE, THE TPM WAS REPLACED AND THE SW WAS RELOADED BY SERVICE. THE ISSUE DID NOT RECUR. NO TRENDS WERE FOUND FOR THIS ISSUE; THUS NO FURTHER ACTION IS REQUIRED. REFERENCE# (B)(4).

Description of Event or Problem · 0

RETROSPECTIVE REVIEW - SEQUOIAST IDPROM ERROR ON ACUSON SEQUOIA SYSTEM. THE SYSTEM SHOWED AN ERROR MESSAGE DURING OPERATION. NOW IT BOOTS TO ERROR SCREEN. REBOOTING DID NOT SOLVE THE ISSUE. UNKNOWN EXAM TYPE OR HOW THE EXAM WAS COMPLETED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
458796 ACUSON SEQUOIA ULTRASOUND SYSTEM ULTRASOUND DEVICE IYN SIEMENS HEALTHINEERS 11148775

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Hospitalization