FDA Adverse Event Malfunction Summary report: N

COBAS C 311 ANALYZER

MDR report key: 19842499 · Received July 26, 2024

Report

Report Number
1823260-2024-02181
Event Type
Malfunction
Date Received
July 26, 2024
Date of Event
July 4, 2024
Report Date
October 4, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
04015630925551
PMA / PMN Number
K060373
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE C311 ANALYZER SERIAL NUMBER WAS (B)(6). THE COMPETITOR METHOD WAS WIENER.

Additional Manufacturer Narrative · 0

THE ASTL REAGENT LOT NUMBER WAS 73051501 WITH AN EXPIRATION DATE OF 31-AUG-2024. CALIBRATION AND QC WERE ACCEPTABLE. THE FIELD SERVICE REPRESENTATIVE (FSR) CHECKED THE INSTRUMENT, REPLACED THE ULTRASONIC MIXER, AND ADJUSTED THE FREQUENCY. THE CUSTOMER HAS HAD NO FURTHER ISSUES SINCE THE SERVICE VISIT. BASED ON THE INFORMATION PROVIDED, THE SPECIFIC CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Description of Event or Problem · 0

THE INITIAL REPORTER COMPLAINED OF DISCREPANT RESULTS FOR 1 PATIENT SAMPLE TESTED FOR ASPARTATE AMINOTRANSFERASE ACC. TO IFCC WITHOUT PYRIDOXAL PHOSPHATE ACTIVATION (ASTL) ON A COBAS C 311 ANALYZER. THE INITIAL RESULT FROM THE C311 ANALYZER WAS 59 U/L. ON (B)(6) 2024 THE SAMPLE WAS SENT TO AN EXTERNAL LABORATORY WHERE THE RESULT FROM A COMPETITOR METHOD WAS 89 U/L. THE QUESTIONABLE RESULT WAS NOT GIVEN TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
922844 COBAS C 311 ANALYZER CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS 73051501 04015630925551

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown