FDA Adverse Event Malfunction Summary report: N

ACUSON SEQUOIA ULTRASOUND SYSTEM

MDR report key: 19840528 · Received July 26, 2024

Report

Report Number
3023245-2024-00043
Event Type
Malfunction
Date Received
July 26, 2024
Date of Event
July 20, 2022
Report Date
January 29, 2025
Manufacturer
SIEMENS HEALTHINEERS
Product Code
IYN
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THIS COMPLAINT WAS CREATED AS A RESULT OF THE RETROSPECTIVE REVIEW PER EQMS-CAPA-001508 IMPLEMENTATION ACTION. REFERENCE: (B)(4).

Additional Manufacturer Narrative · 0

THE INITIAL REPORT (MFR# 3023245-2024-00043) WAS BEING SUBMITTED FOLLOWING A RETROSPECTIVE REVIEW PERFORMED BY SIEMENS ULTRASOUND. THIS REPORT IS BEING SUBMITTED AS THE INVESTIGATION IS COMPLETED. IN THIS CASE, SERVICE REVIEWED THE LOG FILES AND INITIALLY STATED THE PROBLEM COULD BE A NETWORK ISSUE. THE SOFTWARE WAS THEN RELOADED AND THE ISSUE WAS RESOLVED AT THE SITE. THE ISSUE DID NOT RECUR. HOWEVER, SINCE THE SOFTWARE WAS RELOADED ON THE SYSTEM TO RE-INITIALIZE THE DATABASE. IF ANY UN-ARCHIVED STUDIES WERE IN THE DATABASE, THEY WOULD BE LOST. REFERENCE# (B)(4).

Description of Event or Problem · 0

RETROSPECTIVE REVIEW - DATABASE ERROR WITH THE ACUSON SEQUOIA SYSTEM. SYSTEM DEVELOPED A DATABASE ERROR DURING SCANNING AND WILL NOT FUNCTION. IMAGING WORKS BUT CANNOT STORE IMAGES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
459631 ACUSON SEQUOIA ULTRASOUND SYSTEM ULTRASOUND DEVICE IYN SIEMENS HEALTHINEERS 11148775

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Hospitalization