FDA Adverse Event Malfunction Summary report: N

AC POWER MODULE

MDR report key: 1983714 · Received February 3, 2011

Report

Report Number
1218950-2011-00303
Event Type
Malfunction
Date Received
February 3, 2011
Report Date
January 11, 2011
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE DEVICE WAS EVALUATED LOCALLY BY THE CUSTOMER. GIVEN THE INFORMATION PROVIDED BY THE CUSTOMER, THE LOCAL PHILIPS CUSTOMER CARE CENTER DETERMINED THAT THE AC POWER MODULE HAD FAILED. THE CUSTOMER WAS SENT A REPLACEMENT A/C POWER MODULE, AND THIS RESOLVED THE FAILURE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO THE LOCAL PHILIPS CUSTOMER CARE CENTER THAT THE AC POWER MODULE WAS ARCING AND PITTED. THERE WAS NO REPORT OF PATIENT INVOLVEMENT OR IMPACT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AC POWER MODULE MKJ PHILIPS HEALTHCARE M3539A

Patients

Seq Age Sex Outcome Treatment
1