FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 19828146 · Received July 25, 2024

Report

Report Number
2955842-2024-17235
Event Type
Malfunction
Date Received
July 25, 2024
Date of Event
June 28, 2024
Report Date
June 28, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110720
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. FSE REPLACED THE UNIVERSAL SURGICAL MANIPULATOR (USM) TO RESOLVE THE ISSUE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. INTUITIVE SURGICAL, INC. (ISI) HAS RECEIVED THE DA VINCI PRODUCT INVOLVED IN THIS COMPLAINT TO PERFORM FAILURE ANALYSIS. THE USM WAS ANALYZED AND THE REPORTED FAILURE WAS CONFIRMED VIA THE ERROR LOGS AND REPLICATED IN-HOUSE. THE SITE'S LOGS SHOWED MULTIPLE 319 ERRORS WHERE IT SHOWS NODES AXES CONTROLLER SPAR (ACS) AND AXES CONTROLLER, CARRIAGE (ACC) NOT FOUND. THE UNIT WAS TESTED ON AN IN-HOUSE SYSTEM IN NORMAL MODE WHERE IT TRIGGERED A 319. THE UNIT WAS ALSO TESTED ON A PATIENT SIDE CART FIXTURE TEST PLATFORM (PFTP) WHERE IT FAILED THE CHECK ALL BOARDS PRESENT (NODES ACS AND ACC NOT FOUND) AND FIBER TEST ON THE PARALLELOGRAM.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED LOW ANTERIOR RESECTION SURGICAL PROCEDURE, WHILE TROUBLESHOOTING ANOTHER ISSUE FOR THE SYSTEM AND POWER CYCLING, AN ERROR 319 APPEARED. THE TECHNICAL SERVICE ENGINEER (TSE) REVIEWED THE SYSTEM LOGS AND CONFIRMED ERROR 319 ON THE UNIVERSAL SURGICAL MANIPULATOR (USM) 1. THE TSE INSTRUCTED THE CUSTOMER TO POWER CYCLE THE SYSTEM AND HARD POWER CYCLE THE PATIENT SIDE CART (PSC) BUT THE ISSUE RETURNED EACH TIME. THE CUSTOMER NEEDED ALL FOUR USMS FOR THE PROCEDURE AND OPTED TO CONVERT THE PROCEDURE TO LAPAROSCOPY. THERE WAS NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2302000 DAVINCI XI PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380652-40 N/A 00886874110720

Patients

Seq Age Sex Outcome Treatment
1 NA Prefer Not To Disclose DA VINCI INSTRUMENTS AND ACCESSORIES