FDA Adverse Event Malfunction Summary report: N

ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM

MDR report key: 1982614 · Received January 13, 2011

Report

Report Number
2531779-2011-00297
Event Type
Malfunction
Date Received
January 13, 2011
Report Date
December 18, 2010
Manufacturer
ANIMAS CORP
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

THE PUMP WAS RETURNED TO ANIMAS FOR EVAL. THE RESULTS OF THE INVESTIGATION WERE AS NOTED: THE KEYPAD APPEARED INTACT WITH NO LIFTING OR PEELING OBSERVED. THE UP/DOWN KEYPAD BUTTONS RESPONDED INTERMITTENTLY TO USER INPUTS DURING TESTING, THE OK/CONTRAST KEYPAD BUTTONS REQUIRED EXCESSIVE FORCE TO ACTIVATE DURING TESTING. IT WAS OBSERVED THAT THE OK/CONTRAST KEY CONTACTS WERE INVERTED, THE UP/DOWN KEY CONTACTS BECAME INVERTED WHEN PRESSED AND DID NOT ALWAYS SPRING BACK AND THERE WAS EVIDENCE OF ADHESIVE/CONTAMINATION FOUND UNDER ALL KEY CONTACTS.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE KEYPAD BUTTON PRESSES DID NOT ACTIVATE DESIRED PUMP FUNCTIONS. THE UP/DOWN/OK KEYPAD BUTTONS ARE REPORTEDLY NOT RESPONDING WHEN PRESSED. THE PT STATED THAT THE BUTTONS STICK CAUSING CURSOR TO SCROLL. IN ADDITION, THE PT REPORTED THAT THE BUTTONS DO NOT CLICK AND SPRING BACK. THE PT DENIED ANY DAMAGE TO THE KEYPAD. THERE WAS NO ADVERSE EVENT ASSOCIATED WITH THIS COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORP ONE TOUCH PING

Patients

Seq Age Sex Outcome Treatment
1