FDA Adverse Event Malfunction Summary report: N

INRATIO

MDR report key: 1982597 · Received January 12, 2011

Report

Report Number
2027969-2011-00082
Event Type
Malfunction
Date Received
January 12, 2011
Date of Event
December 29, 2010
Report Date
January 12, 2011
Manufacturer
ALERE SAN DIEGO, INC.
Product Code
GJS
PMA / PMN Number
K021923
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION PENDING.

Description of Event or Problem · 1

CALLER REPORTED DISCREPANT RESULTS USING THE INRATIO METER. PT SELF TESTER GOT 3.3, 3.8, AND 2.8 BEFORE CALLING IN TO TECHNICAL SERVICES. ALL ON SEPARATE FINGERS. HE WAS PRETTY SURE IT WAS A TECHNIQUE PROBLEM. HAD TROUBLE FILLING CAP TUBES WITH FIRST DROP ON EACH TEST, SO HE SWITCHED TO TESTING DIRECTLY AND GOT RESULTS WITH THE 2ND OR 3RD DROP. RETESTED OVER THE PHONE DIRECT FROM FINGERTIP. FIRST DROP ALWAYS MISSED THE SAMPLE WELL. SOMETIMES IT WAS THE 3RD OR 4TH DROP THAT WENT IN. GOT 1.9 TWICE WHILE ON THE PHONE. TESTED AGAIN AND 1ST DROP HIT; THIS TIME GOT 3.3. CUSTOMER WAS INITIALLY REQUESTING RE-TRAINING, BUT DECIDED TO WAIT. PT FELT COMFORTABLE WITH THE 3.3 RESULT (TECHNIQUE WAS BETTER THAT TIME).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 INRATIO PROTHROMBIN TIME TEST GJS ALERE SAN DIEGO, INC. 100071 241836

Patients

Seq Age Sex Outcome Treatment
1