FDA Adverse Event
Malfunction
Summary report: N
CONTOUR
MDR report key: 1982545
·
Received January 11, 2011
Report
- Report Number
- 1826988-2010-00880
- Event Type
- Malfunction
- Date Received
- January 11, 2011
- Date of Event
- December 21, 2010
- Report Date
- December 22, 2010
- Manufacturer
- BAYER HEALTHCARE LLC
- Product Code
- NBW
- PMA / PMN Number
- K062058
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NJ, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
THE CUSTOMER TESTED HIS BLOOD GLUCOSE THE DAY BEFORE HE CALLED CUSTOMER SERVICE AND REC'D A READING OF 85 MG/DL USING HIS CONTOUR METER. HE RETESTED USING ANOTHER METER AND REC'D A READING OF 205 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. DURING THE CALL, THE CUSTOMER PERFORMED CONTROL TESTS AND REC'D A RESULT OF 21 MG/DL. THE NORMAL CONTROL RANGE WAS 106-147 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER'S TEST STRIPS ARE TO BE RETURNED FOR EVAL. REPLACEMENT TEST STRIPS AND A NEW METER WERE SENT TO THE CUSTOMER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | CONTOUR | NBW | BAYER HEALTHCARE LLC | 9556C | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |