FDA Adverse Event
Malfunction
Summary report: N
AC POWER MODULE
MDR report key: 1982529
·
Received January 11, 2011
Report
- Report Number
- 1218950-2011-00100
- Event Type
- Malfunction
- Date Received
- January 11, 2011
- Report Date
- December 16, 2010
- Manufacturer
- PHILIPS HEALTHCARE
- Product Code
- MKJ
- PMA / PMN Number
- K031187
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MI, US
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
(B)(4). THE CUSTOMER REPORTED TO THE LOCAL PHILIPS CUSTOMER CARE CENTER THAT THE AC POWER MODULE WAS NOT WORKING. IT WAS EVALUATED LOCALLY BY THE CUSTOMER. GIVEN THE INFORMATION PROVIDED BY THE CUSTOMER, THE PHILIPS CUSTOMER CARE CENTER DETERMINED THAT THE AC POWER MODULE HAD FAILED. THE CUSTOMER ORDERED A NEW ONE WHICH RESOLVED THE FAILURE.
Description of Event or Problem · 1
THE CUSTOMER REPORTED TO THE LOCAL PHILIPS CUSTOMER CARE CENTER THAT THE AC POWER MODULE WAS NOT WORKING.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | AC POWER MODULE | MKJ | PHILIPS HEALTHCARE | M3539A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |