FDA Adverse Event Malfunction Summary report: N

RESPIRONICS

MDR report key: 19820617 · Received July 24, 2024

Report

Report Number
2518422-2024-46877
Event Type
Malfunction
Date Received
July 24, 2024
Date of Event
July 15, 2024
Report Date
September 16, 2024
Manufacturer
RESPIRONICS, INC.
Product Code
MNT
UDI-DI
00884838020054
PMA / PMN Number
K102985
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H10: THE CUSTOMER REPLACED 2ND GEN LIQUID-CRYSTAL DISPLAY (LCD) TO RESOLVE THE REPORTED ISSUE. THE DEVICE PASSED REQUIRED PERFORMANCE VERIFICATION TESTS PER PHILIPS STANDARDS AND WAS RETURNED TO SERVICE. THE INVESTIGATION CONCLUDES THAT NO FURTHER ACTION IS REQUIRED AT THIS TIME. IF ADDITIONAL INFORMATION IS RECEIVED THE COMPLAINT FILE WILL BE REOPENED. H11: D4 - PRODUCT UDI.

Description of Event or Problem · 0

PHILIPS RECEIVED A COMPLAINT BY THE CUSTOMER ON THE V60 INDICATING THAT THE DEVICE BOOTS UP, BUT DISPLAY IS BLANK. UNIT IS STILL OPERATING FINE. IT WAS REPORTED THERE WAS NO PATIENT INVOLVEMENT AT THE TIME THE ISSUE WAS DISCOVERED. THE CUSTOMER EVALUATED THE DEVICE WITH THE ASSISTANCE OF THE REMOTE SERVICE ENGINEER (RSE) AND CONFIRMED THE REPORTED PROBLEM. THE CUSTOMER HAS A 1ST GENERATION LIQUID-CRYSTAL DISPLAY (LCD), AND THE RSE PROVIDED HIM THE PARTS IDS AND PRICING NEEDED TO UPGRADE IT TO 2ND GENERATION LCD. THE INVESTIGATION IS ONGOING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2370812 RESPIRONICS VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE MNT RESPIRONICS, INC. V60 V60PLUS VENTILATOR 00884838020054

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown