FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 19819904 · Received July 24, 2024

Report

Report Number
2955842-2024-17082
Event Type
Malfunction
Date Received
July 24, 2024
Date of Event
June 27, 2024
Report Date
June 27, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE REPLACED THE INTEGRATED ELECTRO SURGICAL GENERATOR UNIT (IESU) TO RESOLVE THE ISSUE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI DID RECEIVE A DA VINCI PRODUCT INVOLVED WITH THIS COMPLAINT TO PERFORM FAILURE ANALYSIS. THE IESU WAS ANALYZED AND THE REPORTED FAILURE (ACTIVATION HAS BEEN INTERRUPTED DUE TO AN ERROR C-33) WAS CONFIRMED AND REPRODUCED. THE UNIT WAS PLACED ON AN IN-HOUSE SYSTEM AND WAS RUN IN NORMAL MODE. THE FRONT BEZEL HAD A DEEP SCRATCH ON THE RIGHT SIDE. THE COVER HAD SCRATCHES ON THE LEFT SIDE. THE COMPLAINT WAS CONFIRMED BASED ON THE FAILURE ANALYSIS.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE CUSTOMER EXPERIENCED AN ERROR ON THE INTEGRATED ELECTRO SURGICAL UNIT. THE CUSTOMER ATTEMPTED TO TROUBLESHOOT THE ISSUE WITH MULTIPLE POWER CYCLES BUT THE ERROR CONTINUED TO OCCUR. THE CUSTOMER HAD A THIRD-PARTY GENERATOR AND CONNECTED IT TO THE SYSTEM TO CONTINUE THE CASE. THE PROCEDURE WAS COMPLETING AS PLANNED WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
356097 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-36 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Prefer Not To Disclose DA VINCI INSTRUMENTS AND ACCESSORIES