FDA Adverse Event Injury Summary report: N

ULTRASOFT LANCING DEV

MDR report key: 1981796 · Received February 8, 2011

Report

Report Number
2939301-2011-01205
Event Type
Injury
Date Received
February 8, 2011
Date of Event
December 15, 2010
Report Date
January 13, 2011
Manufacturer
LIFESCAN INC.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2011, THE LAY USER/PATIENT CONTACTED LIFESCAN (LFS) ALLEGING THAT HER ONETOUCH ULTRASOFT LANCING DEVICE CAP WAS BROKEN. THE MEDICAL SURVEILLANCE SPECIALIST (MSS) SPOKE TO THE PATIENT ON (B)(6) 2011 AND OBTAINED/VERIFIED THE FOLLOWING INFORMATION. THE PATIENT INFORMED THE MSS THAT HER TESTING FREQUENCY IS 2-4 TIMES DAILY AND MANAGES HER DIABETES WITH ORAL MEDICATION (METFORMIN 500MG) TWICE DAILY AND INSULIN (LANTUS 5 UNITS) AT BEDTIME IF HER RESULTS ARE OVER "98 MG/DL". THE PATIENT REPORTED THE ALLEGED ISSUE BEGAN ON THE MORNING OF (B)(6) 2010. DUE TO THE ALLEGED ISSUE, THE PATIENT CLAIMED SHE SKIPPED HER DOSE OF MEDICATION, SINCE SHE WAS NOT ABLE TO TEST HER BLOOD SUGAR. THE PATIENT REPORTED SHE WAS FEELING SLEEPY AND HANDS WERE SHAKY A WEEK AFTER THE ALLEGED ISSUE BEGAN. ACCORDING TO THE PATIENT, AT FIRST SHE THOUGHT SHE WAS FEELING HIGH SO SHE DRANK WATER, AND WHEN SHE DID NOT FEEL ANY BETTER SHE THOUGHT SHE WAS FEELING LOW, SO SHE DRANK ORANGE JUICE. WHEN HER SYMPTOMS DID NOT GO AWAY, THE PATIENT STATED SHE TOOK A NAP FOR 2 HOURS AND WHEN SHE WOKE UP SHE WAS FEELING BETTER. THE PATIENT CLAIMED SHE ATTEMPTED TO USE THE LANCING DEVICE BUT THE CAP KEPT FALLING OFF. THE PATIENT STATED SHE DID NOT HAVE ANOTHER LANCING DEVICE TO USE. AT THE TIME OF TROUBLESHOOTING, THE CCA VERIFIED THERE WAS NO MISUSE OF THE LANCING DEVICE AND THE PATIENT WAS USING THE CORRECT CAP. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT CLAIMS SHE WAS UNABLE TO TEST HER BLOOD GLUCOSE DUE TO THE REPORTED ISSUE AND REPORTEDLY DEVELOPED SYMPTOMS SUGGESTIVE OF A SERIOUS INJURY AFTER THE ALLEGED ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ULTRASOFT LANCING DEV GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC.

Patients

Seq Age Sex Outcome Treatment
1 33 YR Life Threatening| R