FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 1981340 · Received February 2, 2011

Report

Report Number
3004209178-2011-80292
Event Type
Malfunction
Date Received
February 2, 2011
Date of Event
January 18, 2011
Report Date
January 18, 2011
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS MED-REL
Product Code
MDS
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNK WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFO WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE ACT AND ESC BUTTONS WERE NOT RESPONDING AND THE TIME WAS NOT ADVANCING. THE CUSTOMER STATED THAT THE DISPLAY WAS NOT TOTALLY BLANK. TROUBLESHOOTING WAS PERFORMED. THE BATTERY WAS REMOVED FOR FIVE MINUTES AND THE INSULIN PUMP ALARMED. THE CUSTOMER STATED THAT SHE WAS NOT COMFORTABLE WITH THE DEVICE AND REQUESTED A REPLACEMENT OF THE INSULIN PUMP. ADVISED THE CUSTOMER TO REVERT TO BACK UP PLAN. NO FURTHER INFO WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP MDS MEDTRONIC PUERTO RICO OPERATIONS MED-REL MMT-722NAL

Patients

Seq Age Sex Outcome Treatment
1 20 YR