FDA Adverse Event
Malfunction
Summary report: N
SOCLEAN2
MDR report key: 19809523
·
Received July 22, 2024
Report
- Report Number
- MW5157480
- Event Type
- Malfunction
- Date Received
- July 22, 2024
- Date of Event
- November 28, 2019
- Report Date
- July 17, 2024
- Manufacturer
- SOCLEAN INC.
- Product Code
- LRJ
- Product Problem
- Yes
- Report Source
- Voluntary report
- Reporter Location
- CA, US
- Reporter Occupation
- PATIENT
- Health Professional
- *
Narratives
Description of Event or Problem · 0
I BOUGHT A SOCLEAN2 CPAP DISINFECTOR. IT WAS NOT ANYTHING LIKE IT WAS ADVERTISED IT CAME WITH A CHEMICAL AND WE WERE AFRAID TO USE DUE TO THE CHEMICAL. RECENTLY I FOUND OUT THAT THE MACHINE DOES NOT DISINFECT AS ADVERTISED AND IS DANGEROUS TO HUMANS. I ASKED COMPANY TO RETURN THE PURCHASE PRICE BUT THEY R REFUSING STATING WE SHOULD HAVE RETURNED IT RIGHT AFTER WE BOUGHT IT. I DID NOT KNOW UNTIL RECENTLY THAT IT DIDN'T CLEAN AS ADVERTISED AND THAT'S ITS DANGEROUS TO USE. I WANT TO KNOW IS THERE ANY RECOURSE?
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 358685 | SOCLEAN2 | DISINFECTANT, MEDICAL DEVICES | LRJ | SOCLEAN INC. | SC2019 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 59 YR | Female | Other | I USE A VARIETY OF PSYCHOTROPIC MEDICATIONS AND VITAMINS.| I'VE SINCE BOUGHT A SAFE CPAP CLEANER AND AM HAPPY WITH IT. |