FDA Adverse Event Malfunction Summary report: N

SOCLEAN2

MDR report key: 19809523 · Received July 22, 2024

Report

Report Number
MW5157480
Event Type
Malfunction
Date Received
July 22, 2024
Date of Event
November 28, 2019
Report Date
July 17, 2024
Manufacturer
SOCLEAN INC.
Product Code
LRJ
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
CA, US
Reporter Occupation
PATIENT
Health Professional
*

Narratives

Description of Event or Problem · 0

I BOUGHT A SOCLEAN2 CPAP DISINFECTOR. IT WAS NOT ANYTHING LIKE IT WAS ADVERTISED IT CAME WITH A CHEMICAL AND WE WERE AFRAID TO USE DUE TO THE CHEMICAL. RECENTLY I FOUND OUT THAT THE MACHINE DOES NOT DISINFECT AS ADVERTISED AND IS DANGEROUS TO HUMANS. I ASKED COMPANY TO RETURN THE PURCHASE PRICE BUT THEY R REFUSING STATING WE SHOULD HAVE RETURNED IT RIGHT AFTER WE BOUGHT IT. I DID NOT KNOW UNTIL RECENTLY THAT IT DIDN'T CLEAN AS ADVERTISED AND THAT'S ITS DANGEROUS TO USE. I WANT TO KNOW IS THERE ANY RECOURSE?

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
358685 SOCLEAN2 DISINFECTANT, MEDICAL DEVICES LRJ SOCLEAN INC. SC2019

Patients

Seq Age Sex Outcome Treatment
1 59 YR Female Other I USE A VARIETY OF PSYCHOTROPIC MEDICATIONS AND VITAMINS.| I'VE SINCE BOUGHT A SAFE CPAP CLEANER AND AM HAPPY WITH IT.