FDA Adverse Event Malfunction Summary report: N

OMNIPOD

MDR report key: 1980032 · Received January 31, 2011

Report

Report Number
MW5019239
Event Type
Malfunction
Date Received
January 31, 2011
Date of Event
January 31, 2011
Report Date
January 31, 2011
Manufacturer
INSULET CORP.
Product Code
LZG
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
NJ, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

I HAVE BEEN USING THE OMNIPOD INSULIN DELIVERY SYSTEM FOR 3 + YEARS. I HAVE HAD 8 PODS THAT HAVE ALARMED AND BEEN USELESS IN THE LAST MONTH. I HAVE REPORTED ALL OF THEM TO PRODUCT SUPPORT AND HAVE RECEIVED NO WORD ON WHAT IS BEING DONE ABOUT THEM. I HAVE HAD TWO INSTANCES WHERE THE POD ON MY BODY ALARMED AND MY BACK-UP POD WHEN I WENT TO SWITCH PODS ALARMED SO I WAS LEFT WITH NO USABLE POD AND WAS AWAY FROM HOME. TODAY I AM AT WORK AND WILL NOT BE ABLE TO REPLACE MY POD FOR ANOTHER 3 HOURS. WHEN I CALL TO REPORT EACH POD I AM TOLD THAT PRODUCT SUPPORT TAKES THE REPORT AND QC LOOKS INTO EACH REPORT, NO ONE HAS EVER CONTACTED ME TO LET ME KNOW WHAT IS BEING FOUND OR DONE. THEY DO NOT TAKE REPORTS ON PODS THAT ALARM FOR OCCLUSION SO THOSE ARE JUST A LOSS TO THE CONSUMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OMNIPOD OMNIPOD LZG INSULET CORP. L30451

Patients

Seq Age Sex Outcome Treatment
1 42 YR