FDA Adverse Event Malfunction Summary report: N

ATELLICA CH 930 ANALYZER

MDR report key: 19799069 · Received July 22, 2024

Report

Report Number
2432235-2024-00157
Event Type
Malfunction
Date Received
July 22, 2024
Date of Event
June 28, 2024
Report Date
July 22, 2024
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
JJE
UDI-DI
00630414002163
PMA / PMN Number
K151767
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A UNITED STATES (US) CUSTOMER CONTACTED A SIEMENS CUSTOMER CARE CENTER (CCC) AND REPORTED THAT SMOKE OR STEAM EMITTED FROM THE LAMP COOLANT RESERVOIR WHEN AN OPERATOR ADDED LAMP COOLANT TO THE RESERVOIR ON THE ATELLICA CH 930 ANALYZER. A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER¿S SITE. DURING THE VISIT, THE CSE INSPECTED THE INSTRUMENT, REPLACED THE LAMP COOLING RESERVOIR/PUMP ASSEMBLY, LAMP COOLING RADIATOR FAN ASSEMBLY, AND RAN AN AUTO CHECK, WHICH RECOVERED ACCEPTABLY. THE CSE ALSO DETERMINED THAT FLUID WAS PUMPING PROPERLY THROUGH THE ANALYZER. THE CAUSE OF THE EVENT IS UNKNOWN. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT AS PART OF WEEKLY MAINTENANCE, AN OPERATOR CHECKED THE LAMP COOLANT LEVEL; SUBSEQUENTLY, THE OPERATOR ADDED ADDITIONAL LAMP COOLANT TO THE LAMP COOLANT RESERVOIR OF THE ATELLICA CH 930 ANALYZER. WHILE DOING SO, THE OPERATOR OBSERVED THAT SMOKE OR STEAM EMITTED FROM THE RESERVOIR. NEXT, THE OPERATOR REMOVED A SMALL VOLUME OF COOLANT FROM THE INSTRUMENT AND DETERMINED THAT THE COOLANT WAS AMBER. THERE ARE NO KNOWN REPORTS OF VISIBLE FLAMES, BURNING SMELL OR ADVERSE HEALTH CONSEQUENCES DUE TO THE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
936488 ATELLICA CH 930 ANALYZER ATELLICA CH 930 ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC. ATELLICA CH 930 ANALYZER 00630414002163

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown