FDA Adverse Event Malfunction Summary report: N

...

MDR report key: 1979585 · Received February 4, 2011

Report

Report Number
2122870-2011-00192
Event Type
Malfunction
Date Received
February 4, 2011
Date of Event
December 7, 2010
Report Date
January 7, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K023764
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER THE CUSTOMER, QC WAS WITHIN THE CUSTOMER'S ESTABLISHED RANGE PRIOR TO AND AFTER THIS INCIDENT. THE PATIENT'S SAMPLE WAS SENT TO CUSTOMER PRODUCT LINE SUPPORT (CPLS) FOR INTERFERENT TESTING. RESULTS ARE STILL PENDING TO DATE. SERVICE WAS NOT DISPATCHED FOR THIS EVENT. NO ROOT CAUSE COULD BE DETERMINED TO DATE FOR THIS EVENT.

Additional Manufacturer Narrative · 1

CUSTOMER PRODUCT LINE SUPPORT (CPLS) STATED THAT CORTISOL AND HYDROCORTISOL ARE LABELED AS THE SAME MOLECULE. SINCE HYDROCORTISOL IS THE SAME MOLECULE AS CORTISOL, THERE WOULD BE NO CROSS REACTIVITY AND/OR INTERFERENCE. BASED ON THE INFORMATION GATHERED, THE MDR IS CLASSIFIED AS USER ERROR AND NOT A MALFUNCTION.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO OBTAINING A HIGHER THAN EXPECTED CORTISOL RESULT FOR ONE PATIENT'S SAMPLE THAT WAS GENERATED BY THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM. SUBSEQUENT SAMPLES FROM THIS PATIENT RESULTED SIMILARLY ABOVE THE NORMAL REFERENCE RANGE. THE ERRONEOUS RESULT WAS REPORTED OUTSIDE THE LABORATORY. IT IS UNKNOWN IF THERE WAS ANY CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ... ... JJE BECKMAN COULTER INC. DXI 800 N/A

Patients

Seq Age Sex Outcome Treatment
1 77 YR