FDA Adverse Event Malfunction Summary report: N

SYNCHRON CX9 ALX

MDR report key: 1978121 · Received February 3, 2011

Report

Report Number
2050012-2011-00269
Event Type
Malfunction
Date Received
February 3, 2011
Date of Event
January 6, 2011
Report Date
January 6, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
CGX
PMA / PMN Number
K950958
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER CUSTOMER, CALIBRATION AND QC WAS ACCEPTABLE AT THE BEGINNING OF THE SHIFT. A FIELD SERVICE ENGINEER (FSE) REPLACED THE CREATININE MODULE. A CLEAR ROOT CAUSE FOR THIS EVENT IS UNKNOWN.

Description of Event or Problem · 1

CUSTOMER CONTACTED BECKMAN COULTER INC., (BCI) REGARDING FALSE HIGH CREATININE MODULE RESULT GENERATED BY THE SYNCHRON CX9 ALX ANALYZER. THE RESULTS WERE NOT REPORTED OUT OF THE LAB AND THE CUSTOMER DOES NOT HAVE THE INFORMATION FOR THE ERRONEOUS RESULTS. PATIENT TREATMENT WAS NOT AFFECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON CX9 ALX CLINICAL CHEMISTRY ANALYZER CGX BECKMAN COULTER INC. CX9 ALX

Patients

Seq Age Sex Outcome Treatment
1