ZENITION
Report
- Report Number
- 3003768277-2024-03960
- Event Type
- Malfunction
- Date Received
- July 19, 2024
- Date of Event
- July 6, 2024
- Report Date
- February 10, 2025
- Manufacturer
- PHILIPS INDIA LTD.
- Product Code
- OWB
- UDI-DI
- 00884838091528
- PMA / PMN Number
- K183040
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
PHILIPS HAS FURTHER INVESTIGATED THIS COMPLAINT. AN ADDITIONAL REVIEW OF THE CLINICAL CASE AND MEDICAL LITERATURE WAS CARRIED OUT. THE REVIEW IDENTIFIED THAT THERE ARE THREE DIFFERENT TYPES OF EMERGENCY PROCEDURES WHERE ENDOSCOPY IS PERFORMED WITH FLUOROSCOPY IMAGING: GASTROINTESTINAL BLEEDING, ACUTE CHOLANGITIS/ACUTE BILIARY PANCREATITIS, AND FOREIGN BODY INGESTION. FOR ALL THREE TYPES OF PROCEDURES, IT WAS CONCLUDED BASED ON MEDICAL LITERATURE RESEARCH THAT, AS THE PROCEDURE WAS COMPLETED ON A DIFFERENT SYSTEM, THE LIKELIHOOD OF SERIOUS INJURY DUE TO THE DELAY IN AN EMERGENCY ENDOSCOPY WAS REMOTE. AT THE TIME THIS COMPLAINT WAS RECEIVED, PHILIPS DID NOT HAVE ENOUGH INFORMATION TO EXCLUDE THE POTENTIAL FOR SERIOUS INJURY, AND THE COMPLAINT WAS REPORTED. SINCE THEN, NEW REVIEWS HAVE CONFIRMED THAT THE DELAY IN TREATMENT WOULD NOT LEAD TO A SERIOUS INJURY EVENT. THEREFORE, PHILIPS HAS REEVALUATED THIS COMPLAINT AS NOT REPORTABLE. CORRECTED DATA: ADVERSE EVENT/PRODUCT PROBLEM
PHILIPS HAS FURTHER INVESTIGATED THIS COMPLAINT. AN ADDITIONAL REVIEW OF THE CLINICAL CASE AND MEDICAL LITERATURE WAS CARRIED OUT. THE REVIEW IDENTIFIED THAT THERE ARE THREE DIFFERENT TYPES OF EMERGENCY PROCEDURES WHERE ENDOSCOPY IS PERFORMED WITH FLUOROSCOPY IMAGING: GASTROINTESTINAL BLEEDING, ACUTE CHOLANGITIS/ACUTE BILIARY PANCREATITIS, AND FOREIGN BODY INGESTION. FOR ALL THREE TYPES OF PROCEDURES, IT WAS CONCLUDED BASED ON MEDICAL LITERATURE RESEARCH THAT, AS THE PROCEDURE WAS COMPLETED ON A DIFFERENT SYSTEM, THE LIKELIHOOD OF SERIOUS INJURY DUE TO THE DELAY IN AN EMERGENCY ENDOSCOPY WAS REMOTE. AT THE TIME THIS COMPLAINT WAS RECEIVED, PHILIPS DID NOT HAVE ENOUGH INFORMATION TO EXCLUDE THE POTENTIAL FOR SERIOUS INJURY, AND THE COMPLAINT WAS REPORTED. SINCE THEN, NEW REVIEWS HAVE CONFIRMED THAT THE DELAY IN TREATMENT WOULD NOT LEAD TO A SERIOUS INJURY EVENT. THEREFORE, PHILIPS HAS REEVALUATED THIS COMPLAINT AS NOT REPORTABLE. (DEVICE) PROBLEM CODE GRID, PATIENT OUTCOME CODE GRID , HEALTH IMPACT CODE WAS CORRECTED. CORRECTED DATA: ADVERSE EVENT/PRODUCT PROBLEM.
PHILIPS INVESTIGATED THIS COMPLAINT. ACCORDING TO THE ADDITIONAL INFORMATION ACQUIRED, THE CUSTOMER WAS PERFORMING AN EMERGENCY ENDOSCOPY PROCEDURE. THE CUSTOMER REPORTED THAT THERE WAS A DELAY IN PATIENT CARE, AND THAT THE PATIENT WAS UNCONSCIOUS AND INTUBATED AND PLACED IN INTENSIVE CARE. A PHILIPS FIELD SERVICE ENGINEER INSPECTED THE SYSTEM ON SITE AND SYSTEM LOG FILES WERE ANALYZED. INVESTIGATION IDENTIFIED THAT THE LOSS OF SYSTEM FUNCTIONALITY WAS DUE TO A FAILURE OF THE ENERGY STORAGE UNIT (ESU) BATTERY. AFTER REPLACEMENT OF THE ESU BATTERY, THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER. PHILIPS HAS COMPLETED A GOOD FAITH EFFORT TO ACQUIRE FURTHER INFORMATION ON THE REPORTED INCIDENT AND THE PATIENT OUTCOME. HOWEVER, THE CUSTOMER HAS NOT PROVIDED THE REQUESTED INFORMATION. AS PHILIPS HAS NOT RECEIVED ANY FURTHER INFORMATION ABOUT THE REPORTED INCIDENT AND THE PATIENT OUTCOME, PHILIPS IS UNABLE TO DETERMINE WHETHER THE PHILIPS SYSTEM CAUSED OR CONTRIBUTED TO THE REPORTED PATIENT HARM.
IT WAS REPORTED TO PHILIPS THAT DURING A FLUOROSCOPY EXAMINATION, THE SYSTEM LOST FUNCTIONALITY. THE CUSTOMER REBOOTED THE SYSTEM MULTIPLE TIMES WITHOUT RESOLVING THE ISSUE. THE PATIENT WAS LATER MOVED TO ANOTHER ROOM TO COMPLETE THE PROCEDURE. IT WAS REPORTED TO PHILIPS THAT THE DELAY IN COMPLETION OF THE MEDICAL PROCEDURE MAY HAVE CONTRIBUTED TO THE POOR OUTCOME OF THE ENTIRE PROCEDURE; HOWEVER, NO FURTHER DETAILS HAVE BEEN PROVIDED AS OF THE DATE OF THIS INITIAL REPORT. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1467149 | ZENITION | INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM | OWB | PHILIPS INDIA LTD. | ZENITION 70 | 00884838091528 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | Other |