FDA Adverse Event Malfunction Summary report: N

AXIS SHIELD ACTIVE-B12 EIA

MDR report key: 19760113 · Received July 17, 2024

Report

Report Number
8032314-2024-00001
Event Type
Malfunction
Date Received
July 17, 2024
Date of Event
June 19, 2024
Report Date
October 25, 2024
Manufacturer
AXIS-SHIELD DIAGNOSTICS, LTD.
Product Code
CDD
UDI-DI
05055845400046
PMA / PMN Number
K121946
Removal / Correction Number
YES - 2 CORRECTIVE ACTIO
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DE
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

CONFIRMED WITH CUSTOMER THAT THEY HAVE NO AFFECTED TEST KIT REMAINING TO RETURN.

Additional Manufacturer Narrative · 0

THE ROOT CAUSE WAS IDENTIFIED AS A LINE CLEARANCE FAILURE DURING THE PACKING OPERATION FOR FMABT100 902959842. SPECIFICALLY, THE LABELLING ACTIVITY FOR THE LOW AND HIGH CONTROL VIALS WAS PERFORMED IN THE SAME WORK ZONE, AT THE SAME TIME, LEADING TO MISLABELLING OF THE CONTROLS. THE ROOT CAUSE FOR THIS CAPA IS THEREFORE ASSIGNED TO METHOD - INADEQUATE CONTROLS.

Description of Event or Problem · 0

AXIS-SHIELD DIAGNOSTICS LTD. RECEIVED NOTIFICATION OF A COMPLAINT ON (B)(6) 2024 STATING THE CUSTOMER HAD EXPERIENCED OUT OF RANGE RESULTS, RELATING TO THE HIGH AND LOW CONTROLS REPORTING RESULTS OUT OF RANGE, WHEN USING FMABT100 LOT 902959842. THERE WAS NO IMPACT TO PATIENT. THE CUSTOMER HAD AN ADDITIONAL LOT THAT DID NOT DISPLAY THE SAME ERROR AND WAS ABLE TO PROCEED WITH TESTING.

Description of Event or Problem · 0

AXIS-SHIELD DIAGNOSTICS LTD. RECEIVED NOTIFICATION OF A COMPLAINT ON 19TH JUNE 2024 STATING THE CUSTOMER HAD EXPERIENCED OUT OF RANGE RESULTS, RELATING TO THE HIGH AND LOW CONTROLS REPORTING RESULTS OUT OF RANGE, WHEN USING FMABT100 LOT 902959842. THERE WAS NO IMPACT TO PATIENT. THE CUSTOMER HAD AN ADDITIONAL LOT THAT DID NOT DISPLAY THE SAME ERROR AND WAS ABLE TO PROCEED WITH TESTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2518695 AXIS SHIELD ACTIVE-B12 EIA RADIOASSAY, VITAMIN B12 CDD AXIS-SHIELD DIAGNOSTICS, LTD. FMABT100 902959842 05055845400046

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown