FDA Adverse Event Malfunction Summary report: N

COMPAI TRUEVIEW 100 PRO SPECIMEN RADIOGRAPHY SYSTEM

MDR report key: 19751403 · Received July 15, 2024

Report

Report Number
MW5157304
Event Type
Malfunction
Date Received
July 15, 2024
Date of Event
July 2, 2024
Report Date
July 11, 2024
Manufacturer
COMPAI HEALTHCARE (SUZHOU) CO.,LTD
Product Code
MWP
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
WA, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Description of Event or Problem · 0

DEVICE IS ELECTRICALLY UNSAFE. NEW DEVICE HAS OVER 1800 MICROAMPS LEAKAGE TO GROUND. MFR IS AWARE THEY ARE SELLING ELECTRICALLY UNSAFE PRODUCTS AS THEY ADMITTED THAT OTHER CUSTOMERS HAVE HAD SAME PROBLEM. ALSO SOLD WITH A NON- HOSPITAL GRADE PLUG. AFTER UNIT WARMS UP LEAKAGE CURRENT GOES FROM 450 MICRO AMPS TO OVER 1800 MICRO AMPS. APPEARS TO BE A DESIGN FLAW AND NOT AN EQUIPMENT FAILURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2165472 COMPAI TRUEVIEW 100 PRO SPECIMEN RADIOGRAPHY SYSTEM CABINET, X-RAY SYSTEM MWP COMPAI HEALTHCARE (SUZHOU) CO.,LTD TRUEVIEW 100 PRO

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown