FDA Adverse Event Malfunction Summary report: N

HAND PIECE FOR BATTERY POWERED DRIVER

MDR report key: 19750501 · Received July 16, 2024

Report

Report Number
8030965-2024-08765
Event Type
Malfunction
Date Received
July 16, 2024
Date of Event
April 24, 2024
Report Date
July 16, 2024
Manufacturer
SYNTHES GMBH
Product Code
HWE
UDI-DI
7611819890084
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

DEPUY SYNTHES IS SUBMITTING THIS REPORT PURSUANT TO THE PROVISIONS OF 21 CFR, PART 803. THIS REPORT MAY BE BASED ON INFORMATION WHICH DEPUY SYNTHES HAS NOT BEEN ABLE TO INVESTIGATE OR VERIFY PRIOR TO THE REQUIRED REPORTING DATE. THIS REPORT DOES NOT REFLECT A CONCLUSION BY FDA, DEPUY SYNTHES OR ITS EMPLOYEES THAT THE REPORT CONSTITUTES AN ADMISSION THAT THE DEVICE, DEPUY SYNTHES, OR ITS EMPLOYEES CAUSED OR CONTRIBUTED TO THE POTENTIAL EVENT DESCRIBED IN THIS REPORT. D2B: ADDITIONAL DEVICE PRODUCT CODES: GXL, HXX. E3: REPORTER IS A J&J EMPLOYEE. H3, H4, H6: THE CUSTOMER REPORTED THAT HE BATTERY POWERED DRIVER WAS NOT WORKING PROPERLY. RATCHETING SCREWDRIVERS WERE NOT FUNCTIONING PROPERLY. THE REPAIR TECHNICIAN REPORTED THAT DISCOLOR MEMBRANE VENT, CONTACT PLATE WAS CRACKED, DEVICE RAN INTERMITTENT IN REVERSE MODE, DISCOLORED WIRE, RUST ON MOTOR, DEBRIS ON INTERNAL COMPONENTS, DAMAGED SWITCH PLATE, SCRAPPING HOUSING DUE TO PATINA DAMAGE . THE CAUSE OF THE ISSUE IS IMPROPER MAINTENANCE. THE ITEM WAS REPAIRED PER THE INSPECTION SHEET, PASSED SYNTHES FINAL INSPECTION ON 8-JUL-2024 AND WILL BE RETURNED TO THE CUSTOMER UPON COMPLETION OF THE SERVICE AND REPAIR PROCESS. FINALIZED SERVICE RECORD WILL BE ARCHIVED. THE EVALUATION WAS CONFIRMED. THE DEVICE WAS DEEMED SERVICEABLE AND WILL BE RETURNED TO THE CUSTOMER, NO DESIGN OR MANUFACTURING ISSUES WERE IDENTIFIED THEREFORE IT HAS BEEN DETERMINED THAT NO CORRECTIVE AND/OR PREVENTATIVE ACTION IS PROPOSED. DEVICE HISTORY REVIEW (DHR): PART:05.000.008 SYNTHES LOT:6217446 SUPPLIER LOT:003122 RELEASE TO WAREHOUSE DATE: SEP 02, 2009 MANUFACTURED BY: TRIANGLE MANUFACTURING NO NCRS WERE GENERATED DURING PRODUCTION REVIEW OF THE DEVICE HISTORY RECORD(S) SHOWED THAT THERE WERE NO ISSUES DURING THE MANUFACTURE OF THIS PRODUCT, AND ANY SUB-COMPONENTS, WHICH WOULD CONTRIBUTE TO THIS COMPLAINT CONDITION. DEVICE WAS USED FOR TREATMENT, NOT DIAGNOSIS. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL MEDWATCH, A FOLLOW-UP MEDWATCH WILL BE FILED AS APPROPRIATE.

Description of Event or Problem · 0

IT WAS REPORTED THAT ON APRIL 24, 2024, THE BATTERY POWERED DRIVER WAS NOT WORKING PROPERLY. RATCHETING SCREWDRIVERS WERE NOT FUNCTIONING PROPERLY. THERE WAS NO PATIENT INVOLVEMENT. UPON MANUFACTURER INVESTIGATION OF THE RETURNED DEVICES, DAMAGE TO THE ITEM WAS IDENTIFIED. THIS REPORT INVOLVES ONE HAND PIECE FOR BATTERY POWERED DRIVER. THIS IS REPORT 8 OF 8 FOR (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
694247 HAND PIECE FOR BATTERY POWERED DRIVER INSTR,SURGICAL,ORTHOPEDIC,AC- POWERED MOTOR/ACCESS & ATTACH HWE SYNTHES GMBH 003122 7611819890084

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown