FDA Adverse Event Malfunction Summary report: N

ACUITY CENTRAL MONITORING

MDR report key: 1974642 · Received December 29, 2010

Report

Report Number
3023750-2010-00174
Event Type
Malfunction
Date Received
December 29, 2010
Date of Event
December 1, 2010
Report Date
December 1, 2010
Manufacturer
WELCH ALLYN PROTOCOL, INC.
Product Code
DSI
PMA / PMN Number
K052160
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS AN INSTALLED CENTRALIZED PT MONITORING SYSTEM THAT UTILIZES A SUN MICROSYSTEMS CENTRAL PROCESSING UNIT (CPU) AND RELATED COMPUTER NETWORK PERIPHERALS. THE DEVICE RECEIVES, ANALYZES, ADN DISPLAYS PT VITAL SIGNS DATA FROM MULTIPLE BEDSIDE MULTI-PARAMETER PT MONITORING DEVICES THROUGH EITHER WIRED OR WIRELESS CONNECTIONS. WELCH ALLYN TECHNICAL SUPPORT ASSISTED THE CUSTOMER VIA THE TELEPHONE. JUST PRIOR TO DIALING INTO THE SYSTEM, THE CUSTOMER REPORTED THAT THEY HAD SWAPPED IN ANOTHER NETWORK CABLE TO CONNECT ACUITY TO THE WALL AND THE SYSTEM STARTED WORKING NORMALLY. ACCORDING TO THE CUSTOMER ,THERE WERE TWO BAD NETWORK CABLES. THESE CABLES WILL NOT BE RETURNED TO WELCH ALLYN AND WILL BE LOCALLY SCRAPPED. WITH NO PRODUCT BEING RETURNED, NO FURTHER FAILURE INVESTIGATION WILL BE PERFORMED.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT HIS ACUITY CENTRAL PT MONITORING SYSTEM IS GETTING A CHECK NETWORK ERROR AND HE CANNOT SEE ANY OF HIS PTS. THIS RESULTED IN A TEMPORARY LOSS OF CENTRALIZED PT MONITORING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACUITY CENTRAL MONITORING DSI WELCH ALLYN PROTOCOL, INC. ACUITY SW 6.40.01

Patients

Seq Age Sex Outcome Treatment
1