FDA Adverse Event Malfunction Summary report: N

VITROS 5600 INTEGRATED SYSTEM

MDR report key: 1974564 · Received January 31, 2011

Report

Report Number
1319681-2011-00027
Event Type
Malfunction
Date Received
January 31, 2011
Date of Event
January 2, 2011
Report Date
January 31, 2011
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
MMI
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION CONFIRMED THAT NON-REPRODUCIBLE, HIGHER THAN EXPECTED TROP I ES RESULTS WERE OBTAINED WHILE USING THE VITROS 5600 ANALYZER. A DEFINITIVE ROOT CAUSE COULD NOT BE DETERMINED, HOWEVER, AN INSTRUMENT RELATED ISSUE CANNOT BE RULED OUT AS CONTRIBUTING TO THE EVENT. AN OCD FIELD ENGINEER FOUND THAT 'AS NEEDED' MAINTENANCE TO THE MICROWELL INCUBATOR AND WELL WASH METERING SUBSYSTEMS WERE REQUIRED TO RETURN THE INSTRUMENT TO EXPECTED OPERATION. PERFORMANCE TESTS CONFIRMED THAT THE INSTRUMENT WAS OPERATING AS INTENDED WITH NO RECURRENCE OF THE EVENT.

Description of Event or Problem · 1

THIS CUSTOMER OBTAINED NON-REPRODUCIBLE, HIGHER THAN EXPECTED VITROS TROP I ES PATIENT RESULTS WHILE USING THE VITROS 5600 INTEGRATED SYSTEM. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE AFFECTED PATIENT RESULTS WERE NOT REPORTED FROM THE LABORATORY TO THE CLINICIAN. THERE WAS NO ALLEGATION OF HARM TO THE PATIENTS AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS, INC. (B)(4)

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5600 INTEGRATED SYSTEM CHEMISTRY ANALYZER MMI ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1