FDA Adverse Event Malfunction Summary report: N

ELECSYS CORTISOL II

MDR report key: 19743113 · Received July 15, 2024

Report

Report Number
1823260-2024-02032
Event Type
Malfunction
Date Received
July 15, 2024
Date of Event
June 21, 2024
Report Date
August 14, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JFT
PMA / PMN Number
K152227
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE ANALYZER SERIAL NUMBER IS (B)(6). THE CUSTOMER STATED THAT THE EVENT OCCURRED WHEN THEY SWITCHED FROM THE STANDBY REAGENT TO THE IN-USE REAGENT. THE CUSTOMER STATED THAT THEIR QC RECOVERY DATA WAS ACCEPTABLE. THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE ROOT CAUSE OF THE EVENT WAS FOUND TO BE CONSISTENT WITH FOAM OR AIR BUBBLES IN THE USED REAGENT PACK.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE ELECSYS CORTISOL II RESULTS FOR 2 PATIENT SAMPLES ON A COBAS 8000 - COBAS E 602 MODULE. FOR SAMPLE 1, THE INITIAL CORTISOL RESULT WAS >63.44 UG/DL. THE SAMPLE WAS REPEATED ON ANOTHER E602 ANALYZER AND THE RESULT WAS 27.51 UG/DL. THE SAMPLE WAS REPEATED AGAIN ON THE INITIAL ANALYZER AGAIN AND THE RESULT WAS 26.94 UG/DL. FOR SAMPLE 2, THE INITIAL CORTISOL RESULT WAS >63.44 UG/DL. THE SAMPLE WAS REPEATED ON ANOTHER E602 ANALYZER AND THE RESULT WAS 22.34 UG/DL. THE SAMPLE WAS REPEATED AGAIN ON THE INITIAL ANALYZER AGAIN AND THE RESULT WAS 21.98 UG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1391513 ELECSYS CORTISOL II FLUOROMETRIC, CORTISOL JFT ROCHE DIAGNOSTICS 74466601

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown