FDA Adverse Event Malfunction Summary report: N

IHEALTH

MDR report key: 19742358 · Received July 15, 2024

Report

Report Number
3008573045-2024-00022
Event Type
Malfunction
Date Received
July 15, 2024
Date of Event
July 1, 2024
Report Date
July 12, 2024
Manufacturer
ANDON MEDICAL CO.,LTD
Product Code
QKP
PMA / PMN Number
EUA210470
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

IHEALTH LABS QA HAS DETERMINED THAT THE IHEALTH COVID-19 ANTIGEN RAPID TEST IS AUTHENTIC AS IT WAS PURCHASED FROM AMAZON. THE USER CONDUCTED TESTS ON JUNE 23 AND JUNE 25, AND THE RESULTS WERE NEGATIVE; 7.2 PCR TESTING WAS CONDUCTED AND THE RESULT WAS POSITIVE; AFTER THE COMPLETION OF THE PCR TEST, THE IHEALTH COVID-19 ANTIGEN RAPID TEST WAS USED AGAIN FOR DETECTION, AND THE RESULT WAS NEGATIVE; THE USER DID NOT SPECIFY A SPECIFIC DATE FOR RETESTING. THE INCUBATION PERIOD OF NOVEL CORONAVIRUS IS USUALLY 1-14 DAYS, AND THE ONSET OF THE DISEASE WITHIN 3-7 DAYS IS A PEAK PERIOD, WHICH MEANS THAT MOST PATIENTS WILL HAVE SYMPTOMS WITHIN THIS PERIOD. THE MANUFACTURER RETESTED THE LOT (241CO20115) SAMPLES AT 2024-06-16 AND NO FALSE NEGATIVE WERE DETECTED. THEREFORE, IT CANNOT BE RULED OUT THAT USERS MAY HAVE CONDUCTED TESTS IN THE EARLY AND LATE STAGES OF SYMPTOMS, WITH LOW VIRUS LOADS, RESULTING IN INACCURATE TEST RESULTS.

Description of Event or Problem · 0

EVENT DETAILS: WE PURCHASED A 5 PACK OF YOUR COVID TEST. MY WIFE STARTED FEELING POORLY JUNE 23, WITH A TEMPERATURE. SHE TOOK A COVID TEST AND IT CAME OUT NEGATIVE. TWO DAYS LATER, WE TRIED AGAIN AND IT WAS NEGATIVE. STILL FEELING POORLY A WEEK LATER, WE WENT TO URGENT CARE AND THEY SUGGESTED WE TEST HER, EVEN THOUGH BOTH EARLIER TESTS CAME BACK NEGATIVE. THEIR TEST WAS POSITIVE. WE WERE SHOCKED AND AS SOON AS WE GOT BACK FROM URGENT CARE, WE DECIDED TO TRY THE TEST AGAIN TO SEE IF IT'S WORKING PROPERLY. IT AGAIN CAME BACK NEGATIVE, SO CLEARLY THE PACKAGE WE RECEIVED IS FAULTY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1391460 IHEALTH Coronavirus antigen detection test system. QKP ANDON MEDICAL CO.,LTD ICO-3000 241CO20115

Patients

Seq Age Sex Outcome Treatment
1 35 YR Male