FDA Adverse Event Malfunction Summary report: N

DATALINK2000

MDR report key: 1973472 · Received January 30, 2011

Report

Report Number
2050012-2011-00268
Event Type
Malfunction
Date Received
January 30, 2011
Date of Event
January 3, 2011
Report Date
January 3, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JQP
PMA / PMN Number
CL. I EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE COMMENTS ARE NORMALLY ADDED UPON MANUAL DIFFERENTIAL, BUT IN THIS CASE THERE WAS NO APPARENT OPERATOR ACTION TO ADD THE COMMENT. THE DATA WAS FORWARDED TO THE SOFTWARE VENDOR, (B)(4). PER (B)(4), THE MANUAL DIFFERENTIAL WAS PERFORMED WITH THE COMMENT, BUT THE ISSUE IS STILL UNDER INVESTIGATION.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) AND REPORTED THAT THE LABORATORY NOTICED RED BLOOD COUNT (RBC) MORPHOLOGY COMMENTS INCORRECTLY POSTED TO FIVE (5) SAMPLE REQUESTS. THESE COMMENTS WERE NOT UPLOADED FROM THE INSTRUMENT. THE RESULTS WERE REPORTED OUT OF THE LAB. THE REPORTS WERE AMENDED (THE COMMENT WAS REMOVED). TREATMENT WAS NOT INITIATED OR WITHHELD BASED UPON THE ERRONEOUS COMMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DATALINK2000 DATA MANAGEMENT SYSTEM JQP BECKMAN COULTER INC. NA

Patients

Seq Age Sex Outcome Treatment
1