FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER.

MDR report key: 1973429 · Received January 30, 2011

Report

Report Number
2050012-2011-00289
Event Type
Malfunction
Date Received
January 30, 2011
Date of Event
December 31, 2010
Report Date
December 31, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER DID NOT REPORT ANY ISSUES WITH QC OR CALIBRATION. NO OTHER ANALYTES ARE AFFECTED. HOTLINE INSTRUCTED THE CUSTOMER TO PERFORM MONTHLY GLUCOSE CUP CLEANING MAINTENANCE AND REPLACED THE GLUCOSE CUP STIR BAR. PER CUSTOMER, MAINTENANCE WAS PERFORMED WITHIN SCHEDULED DATES. NO RECORDS WERE PROVIDED. AS OF (B)(4) 2011, THE CUSTOMER HAD NOT REPORTED ANY ADDITIONAL DUPLICATES OUTSIDE THE 10% CRITERIA. A CLEAR ROOT CAUSE CAN NOT BE DETERMINED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) TO REPORT INTERMITTENT DIFFERENCE IN GLUCOSE MODULAR (GLUM) DUPLICATE RESULTS GENERATED ON THE UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER UNITS. THE CUSTOMER RUNS GLUM PATIENTS IN DUPLICATE AND THE RESULTS ARE NOT MATCHING WITHIN A CUSTOMER ESTABLISHED CRITERIA OF 10%. PATIENT RESULTS ARE NOT AVAILABLE. THE RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. PATIENT TREATMENT WAS NOT IMPACTED BY THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER. CLINICAL CHEMISTRY ANALYZER, JJE BECKMAN COULTER INC. DXC800 PRO N/A

Patients

Seq Age Sex Outcome Treatment
1