FDA Adverse Event Malfunction Summary report: N

PRECISION LINK

MDR report key: 1973418 · Received January 30, 2011

Report

Report Number
2954323-2011-01272
Event Type
Malfunction
Date Received
January 30, 2011
Date of Event
January 10, 2011
Report Date
January 28, 2011
Manufacturer
ABBOTT DIABETES CARE INC.
Product Code
NBW
Removal / Correction Number
Z-0709-2007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THERE IS A KNOWN MALFUNCTION WITH THE PRECISION LINK SOFTWARE THAT CAN LEAD TO INCORRECT TRENDING OF RESULTS. THIS OCCURS WHEN RESULTS, OBTAINED ON A METER WITH INCORRECT DATE AND TIME, ARE UPLOADED TO A COMPUTER WITH PRECISION LINK SOFTWARE. CUSTOMERS AND RETAILERS HAVE BEEN NOTIFIED THROUGH THE ADC FA21DEC2006 LETTER. NOTE: THE DEVICE MANUFACTURE DATE FOR METER SERIAL # (B)(4) IS UNKNOWN.

Description of Event or Problem · 1

A CUSTOMER REPORTED INCORRECT TIME/DATE ON THE DISPLAY OF THEIR ADC BLOOD GLUCOSE METER.THE CUSTOMER ADDITIONALLY REPORTED BEING A USER OF THE PRECISION LINK DATA MANAGEMENT SYSTEM. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PRECISION LINK DATA MANAGEMENT SYSTEM NBW ABBOTT DIABETES CARE INC.

Patients

Seq Age Sex Outcome Treatment
1