FDA Adverse Event Malfunction Summary report: N

ALINITY HQ PROCESSING MODULE

MDR report key: 19733313 · Received July 12, 2024

Report

Report Number
2919069-2024-00044
Event Type
Malfunction
Date Received
July 12, 2024
Date of Event
July 4, 2024
Report Date
October 14, 2024
Manufacturer
ABBOTT LABORATORIES
Product Code
GKZ
UDI-DI
00380740138851
PMA / PMN Number
K220031
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

COMPLETE INFORMATION FOR SECTION A PATIENT INFORMATION, 1. PATIENT IDENTIFIER = SID= (B)(6). ALL AVAILABLE PATIENT INFORMATION WAS INCLUDED. ADDITIONAL PATIENT DETAILS ARE NOT AVAILABLE. AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Additional Manufacturer Narrative · 0

A REVIEW OF PRODUCT HISTORICAL DATA FOR ANY TRENDS AND ALL CUSTOMER COMPLAINTS RECEIVED FOR THIS ISSUE DID NOT IDENTIFY ANY TRENDS OR INCREASE IN COMPLAINT ACTIVITY. RETURN TESTING WAS NOT COMPLETED AS RETURNS WERE NOT AVAILABLE. THE FIELD SERVICE REPRESENTATIVE (FSR) CLEANED THE WBC STAGING LINE WITH THE ENZYMATIC CLEANER. THE CHECK VALVES AND WBC STAGING PUMP WERE ALSO REPLACED PROACTIVELY, RESOLVING THE ISSUE. REVIEW OF THE DATA FOUND SEQ 609688 WAS FLAGGED AS OUT OF RANGE (OOR) LOW FOR THE LYM PARAMETER AND OOR HIGH FOR THE %BASO PARAMETER. THE SAMPLE WAS REPEATED ON THE SAME ANALYZER SEQ 609734 AND GENERATED A OOR LOW FLAG FOR THE WBC, NEU, AND LYM PARAMETERS. THE NRBC AND NR/W PARAMETERS WERE ALSO FLAGGED AS INVALID FOR THE RUN. BASED ON THE AVAILABLE INFORMATION NO PRODUCT DEFICIENCY OF THE ALINITY HQ PROCESSING MODULE, LIST NUMBER 09P68, SERIAL NUMBER (B)(6), WAS IDENTIFIED.

Description of Event or Problem · 0

THE CUSTOMER OBSERVED FALSELY DECREASED WBC RESULTS GENERATED FROM ALINITY HQ PROCESSING MODULES ON ONE PATIENT. THE RESULTS PROVIDED WERE: ON (B)(6) 2024 SID (B)(6) INITIAL=2.86 10E3/UL /REPEATED=0.957 10E3/UL THERE WAS NO REPORTED IMPACT TO PATIENT MANAGEMENT.

Description of Event or Problem · 0

THE CUSTOMER OBSERVED FALSELY DECREASED WBC RESULTS GENERATED FROM ALINITY HQ PROCESSING MODULES ON ONE PATIENT. THE RESULTS PROVIDED WERE: ON (B)(6) 2024 SID (B)(6). INITIAL=2.86 10E3/UL /REPEATED=0.957 10E3/UL THERE WAS NO REPORTED IMPACT TO PATIENT MANAGEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
142908 ALINITY HQ PROCESSING MODULE COUNTER, DIFFERENTIAL CELL GKZ ABBOTT LABORATORIES 00380740138851

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown