FDA Adverse Event Malfunction Summary report: N

CALCIUM GEN. 2

MDR report key: 19732325 · Received July 12, 2024

Report

Report Number
1823260-2024-02014
Event Type
Malfunction
Date Received
July 12, 2024
Date of Event
June 10, 2024
Report Date
August 14, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CHW
UDI-DI
04015630924035
PMA / PMN Number
K113521
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ONE CONTROL LEVEL WAS OUTSIDE OF RANGE ON THE DAY OF THE EVENT. A SECOND CONTROL LEVEL RECOVERED WITHIN RANGE ON THE DAY OF THE EVENT. UPON REVIEW OF THE ALARM TRACE, NO RELEVANT ALARMS WERE OBSERVED. IT WAS DETERMINED THAT THE CUSTOMER'S WATER SYSTEM UNDERWENT MAINTENANCE ACTIVITIES PRIOR TO THE EVENT. DEIONIZED WATER WAS RUN THROUGH THE SYSTEM AND THE CUSTOMER VERIFIED QUALITY CONTROL RECOVERY. NO FURTHER ISSUES OCCURRED. WATER REQUIREMENTS ARE WITHIN THE CUSTOMER'S RESPONSIBILITY. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT ISSUE.

Additional Manufacturer Narrative · 0

THE C501 ANALYZER SERIAL NUMBER WAS (B)(6). THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THE INITIAL REPORTER STATED THEY RECEIVED DISCREPANT RESULTS FOR TWO PATIENT SAMPLES TESTED WITH CALCIUM GEN. 2 ON A COBAS 6000 C 501 ANALYZER. THE CUSTOMER NOTED THAT THE ISSUE OCCURRED AFTER MAINTENANCE WAS PERFORMED ON THE LABORATORY WATER SYSTEM. THE INITIAL VALUES WERE QUESTIONED BY A PHYSICIAN SINCE THEY DID NOT MATCH THE HISTORY OF THE PATIENTS. THE SAMPLES WERE REPEATED AND THE REPEAT VALUES WERE DEEMED CORRECT. CORRECTED REPORTS WERE ISSUED. THE FIRST SAMPLE INITIALLY RESULTED IN A CALCIUM VALUE OF 11.6 MG/DL AND IT REPEATED AS 9.4 MG/DL. THE SECOND SAMPLE INITIALLY RESULTED IN A CALCIUM VALUE OF 12.5 MG/DL AND IT REPEATED AS 10.3 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
861187 CALCIUM GEN. 2 TITRIMETRIC WITH EDTA AND INDICATOR, CALCIUM CHW ROCHE DIAGNOSTICS ASKU 04015630924035

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown