FDA Adverse Event Malfunction Summary report: N

SYNCHRON® LX20 PRO CLINICAL SYSTEM

MDR report key: 1973230 · Received January 28, 2011

Report

Report Number
2050012-2011-00199
Event Type
Malfunction
Date Received
January 28, 2011
Date of Event
December 31, 2010
Report Date
December 31, 2010
Product Code
JJE
PMA / PMN Number
K965240
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC PRIOR TO THE EVENT WAS WITHIN LAB-ESTABLISHED RANGES. QC PERFORMED AFTER THE EVENT WAS LOW. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: THE FSE CLEANED THE FLOW-CELL AND FLUSHED THE REAGENT TUBING WITH DECONTAMINATION SOLUTION. THE FSE CALIBRATED AND CHECKED QC. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED.

Description of Event or Problem · 1

A CUSTOMER STATED THAT SODIUM (NA) AND CHLORIDE (CL) RESULTS DRIFTED LOW ON SYNCHRON LX20 PRO CLINICAL SYSTEM. WHEN THE LOW RESULTS WERE NOTICED, SAMPLES WERE REPEATED ON A DIFFERENT INSTRUMENT IN THE LAB WHICH GENERATED HIGHER RESULTS. QA REVIEW OF THE DATA SHOWS THAT THE DIFFERENCE IN CL RECOVERY WAS WITHIN THE PRECISION OF THE ASSAY. THE CUSTOMER FORWARDED 29 SAMPLES THAT HAD DISCREPANT NA RESULTS. OF THE 29, THE DIFFERENCES IN 20 SAMPLES WERE WITHIN THE PRECISION OF THE ASSAY. OF THE TOTAL, 9 HAD BEEN REPORTED OUT OF THE LAB AND REQUIRED AMENDED RESULTS. TREATMENT WAS NOT INITIATED OR WITHHELD BASED UPON THE FALSE LOW RESULTS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON® LX20 PRO CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER JJE LX20 PRO

Patients

Seq Age Sex Outcome Treatment
1