FDA Adverse Event Malfunction Summary report: N

COBAS E411 DISK SYSTEM

MDR report key: 1973066 · Received January 28, 2011

Report

Report Number
1823260-2011-00508
Event Type
Malfunction
Date Received
January 28, 2011
Date of Event
January 15, 2011
Report Date
February 16, 2011
Manufacturer
ROCHE DIAGNOSTICS
Product Code
MMI
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SPECIFIC ROOT CAUSE WAS NOT IDENTIFIED. CALIBRATION AND QUALITY CONTROLS CONNECTED TO THE EVENT WERE WITHIN SPECIFICATION. ASSAY PERFORMANCE CHECKS PERFORMED BY THE FIELD SERVICE REPRESENTATIVE WERE WITHIN SPECIFICATION. NO ISSUE WAS FOUND. NO ADVERSE EVENTS WERE REPORTED.

Description of Event or Problem · 1

THE USER EXPERIENCED AN ONGOING ISSUE WITH QUESTIONABLE TROPONIN T RESULTS AND PROVIDED DATA FOR ONE PATIENT SAMPLE. THE RESULT WITH THE TROPONIN T REAGENT WAS 0.265 NG/ML WITH A DATA FLAG AND THE RESULT WITH THE TROPONIN T STAT GENERATION 4 REAGENT WAS <0.010 NG/ML WITH A DATA FLAG. THE SAMPLE WAS SENT TO ANOTHER LABORATORY FOR TESTING AND THE RESULT WAS <0.010 NG/ML. THE ERRONEOUS RESULT WAS NOT REPORTED OUTSIDE THE LABORATORY. NO ADVERSE EVENTS WERE ALLEGED. THE TROPONIN T REAGENT LOT NUMBER WAS 15930001 AND THE TROPONIN T STAT GENERATION 4 REAGENT LOT NUMBER WAS 15989401. THE FIELD SERVICE REPRESENTATIVE WAS UNABLE TO DETERMINE A CAUSE AND COULD NOT DUPLICATE THE ISSUE. HE CHECKED THE INSTRUMENT AND RAN PERFORMANCE TESTING TO VERIFY THE ANALYZER OPERATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS E411 DISK SYSTEM IMMUNOCHEMISTRY ANALYZER MMI ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1