FDA Adverse Event Malfunction Summary report: N

INOGEN G5 PORTABLE OXYGEN CONCENTRATOR

MDR report key: 19730511 · Received July 12, 2024

Report

Report Number
3004672275-2024-00032
Event Type
Malfunction
Date Received
July 12, 2024
Date of Event
March 25, 2024
Report Date
May 8, 2024
Manufacturer
INOGEN INC.
Product Code
CAW
UDI-DI
00817131020162
PMA / PMN Number
K032818
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THE PATIENT HAS RECEIVED A REPLACEMENT UNIT OVERNIGHT. A RETURN OF THE DEVICE HAS BEEN INITIATED. ONCE THE DEVICE IS RECEIVED AN INVESTIGATION WILL BE CONDUCTED AND A FOLLOW UP WILL BE SUBMITTED IF REQUIRED.

Description of Event or Problem · 0

ACCORDING TO THE PATIENT, THE POC UNIT DIED WHILE HE WAS IN THE GROCERY STORE RESULTING IN A 911 CALL. THE UNIT HAD 42% BATTERY BUT WAS NO LONGER PRODUCING OXYGEN AND DISPLAYED A O2 LOW ERROR CODE. THE PATIENT IS PRESCRIBE O2 SETTINGS 2 TO 3. THE PATIENT WAS IN THE ICU IN FOR 3 DAYS. THE PATIENT RECEIVED OXYGEN, BREATHING TREATMENT AND STEROIDS. THE PATIENT IS NOW ON A LIFE VEST. THE EVENT IS STILL ONGOING. THE PATIENT ALSO NOTED THAT THERE WAS NO DUST ON COLUMNS, THE PARTICLE FILTERS WERE CLEAN, AND THERE WERE NO KINKS IN LINE. THE UNIT ALSO PRODUCED A LOUD BUZZING NOISE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2385613 INOGEN G5 PORTABLE OXYGEN CONCENTRATOR INOGEN G5 PORTABLE OXYGEN CONCENTRATOR CAW INOGEN INC. IO-500 00817131020162

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Hospitalization