ACCESS® 2 IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2011-00149
- Event Type
- Malfunction
- Date Received
- January 27, 2011
- Date of Event
- December 29, 2010
- Report Date
- December 30, 2010
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K922823/A007
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- HI, US
- Reporter Occupation
- OTHER
Narratives
THE RESULTS WERE OBTAINED FROM SERUM SAMPLES THAT WERE STORED FROZEN PRIOR TO ANALYSIS. QC WAS WITHIN THE CUSTOMER'S ESTABLISHED RANGES PRIOR TO AND AFTER THE EVENT. A ROUTINE SYSTEM CHECK WAS PERFORMED ON (B)(4) 2010 WHICH PASSED WITHIN INSTRUMENT SPECIFICATIONS. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: THE FSE MADE ADJUSTMENTS TO THE TRANSDUCER VOLTAGE. THE FSE PERFORMED A HIGH SENSITIVITY SYSTEM CHECK; NO ISSUES WERE NOTED. A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE FOR THIS EVENT.
A CUSTOMER CONTACTED BECKMAN COULTER INC., (BCI) REGARDING LOWER THAN EXPECTED INHIBIN A RESULTS GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM FOR FIVE PATIENTS. SUBSEQUENT TESTING PRODUCED HIGHER RESULTS IN A DIFFERENT CLINICAL CATEGORY FOR ALL FIVE PATIENTS. THE LOW RESULTS WERE NOT REPORTED OUT OF THE LAB. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ACCESS® 2 IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | ACCESS® 2 IMMUNOASSAY SYSTEM |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |