FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 1971930 · Received January 27, 2011

Report

Report Number
2122870-2011-00149
Event Type
Malfunction
Date Received
January 27, 2011
Date of Event
December 29, 2010
Report Date
December 30, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
HI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE RESULTS WERE OBTAINED FROM SERUM SAMPLES THAT WERE STORED FROZEN PRIOR TO ANALYSIS. QC WAS WITHIN THE CUSTOMER'S ESTABLISHED RANGES PRIOR TO AND AFTER THE EVENT. A ROUTINE SYSTEM CHECK WAS PERFORMED ON (B)(4) 2010 WHICH PASSED WITHIN INSTRUMENT SPECIFICATIONS. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: THE FSE MADE ADJUSTMENTS TO THE TRANSDUCER VOLTAGE. THE FSE PERFORMED A HIGH SENSITIVITY SYSTEM CHECK; NO ISSUES WERE NOTED. A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC., (BCI) REGARDING LOWER THAN EXPECTED INHIBIN A RESULTS GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM FOR FIVE PATIENTS. SUBSEQUENT TESTING PRODUCED HIGHER RESULTS IN A DIFFERENT CLINICAL CATEGORY FOR ALL FIVE PATIENTS. THE LOW RESULTS WERE NOT REPORTED OUT OF THE LAB. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. ACCESS® 2 IMMUNOASSAY SYSTEM

Patients

Seq Age Sex Outcome Treatment
1