FDA Adverse Event Malfunction Summary report: N

ELECSYS 2010 RACK

MDR report key: 1971853 · Received January 27, 2011

Report

Report Number
1823260-2011-00480
Event Type
Malfunction
Date Received
January 27, 2011
Date of Event
January 11, 2011
Report Date
May 5, 2011
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

FURTHER INVESTIGATION OF THE EVENT DID NOT IDENTIFY A SPECIFIC ROOT CAUSE. ASSAY PERFORMANCE CHECKS WERE PERFORMED AND WITHIN SPECIFICATION. CALIBRATION AND QUALITY CONTROLS WERE ALSO WITHIN SPECIFICATION. IT WAS NOTED THE MESSAGE HISTORY DID NOTIFY THE USER LIQUID FLOW CLEANING WAS RECOMMENDED PRIOR TO WHEN THE DISCREPANT RESULTS WERE RECEIVED. IN ADDITION, IT WAS IDENTIFIED THE CUSTOMER IS USING 13MM SAMPLE TUBES WITHOUT USING RECOMMENDED RACK ADAPTERS AND THE CUSTOMER IS USING A SAMPLE CENTRIFUGATION TIME THAT IS TOO SHORT. NO ADVERSE EVENTS WERE REPORTED.

Description of Event or Problem · 1

THE USER RECEIVED QUESTIONABLE N-TERMINAL PRO B-TYPE NATRIURETIC PEPTIDE GENERATION 2 (PRO BNP) RESULTS FOR THREE PATIENT SAMPLES, OF WHICH ONE WAS DISCREPANT. THE INITIAL RESULT WAS 8.12 PG/ML AND THE REPEAT RESULT OF (B)(6) 2011 WAS 367.4 PG/ML. THE INITIAL RESULT WAS REPORTED OUTSIDE THE LABORATORY. NO ADVERSE EVENTS WERE ALLEGED REGARDING THE ISSUE. THE PRO BNP REAGENT LOT NUMBER WAS 15712305. THE FIELD SERVICE REPRESENTATIVE DETERMINED THE SYSTEM REQUIRED LIQUID FLOW PATH CLEANING AND THE CUSTOMER PERFORMED LIQUID FLOW PATH CLEANING MAINTENANCE. TO VERIFY THE ANALYZER OPERATION, HE RAN PERFORMANCE TESTS WITH NORMAL RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ELECSYS 2010 RACK IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 054 YR