FDA Adverse Event Malfunction Summary report: N

SYNCHRON UNICEL DXC 800 PRO CLINICAL SYSTEMS

MDR report key: 1971637 · Received January 27, 2011

Report

Report Number
2050012-2011-00219
Event Type
Malfunction
Date Received
January 27, 2011
Date of Event
January 6, 2011
Report Date
January 6, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC PRIOR TO THE EVENT WAS WITHIN LAB ESTABLISHED RANGES. A BCI FIELD SERVICE ENGINEER (FSE) FOUND WASH MANIFOLD WAS NOT VACUUMING PROPERLY. FSE REPLACED THE 3-WAY SOLENOID VALVE AND THE OPTICAL SWITCH. FSE TIGHTENED THE LOOSE REAGENT SYRINGE, WHICH RESOLVED THE ISSUE. ON (B)(6) 2011, THE CUSTOMER STATED THAT THE UNIT WAS OPERATING NORMALLY. ALTHOUGH HARDWARE WAS ADDRESSED A CLEAR ROOT CAUSE CAN NOT BE DETERMINED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO ERRONEOUS HIGH %HEMOGLOBIN A1C (HBA1C) RESULTS GENERATED UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEM FOR THREE PATIENTS SAMPLES. THE RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE CUSTOMER WAS UNABLE TO RETRIEVE THE REPEATED RESULTS. PATIENT TREATMENT WAS NOT IMPACTED BY THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON UNICEL DXC 800 PRO CLINICAL SYSTEMS CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 800 PRO N/A

Patients

Seq Age Sex Outcome Treatment
1