FDA Adverse Event Malfunction Summary report: N

IMPL TAPERED SCR-V MTX 3.7MM 3.5MM 11.5MM

MDR report key: 19706526 · Received July 9, 2024

Report

Report Number
0002023141-2024-02302
Event Type
Malfunction
Date Received
July 9, 2024
Date of Event
May 20, 2024
Report Date
November 25, 2024
Manufacturer
ZIMMER DENTAL
Product Code
DZE
UDI-DI
00889024019515
PMA / PMN Number
K061410
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ZIMVIE COMPLAINT NUMBER (B)(4). A1: PATIENT IDENTIFIER UNKNOWN / NOT PROVIDED A2: AGE AT TIME OF THE EVENT UNKNOWN / NOT PROVIDED A4: PATIENT WEIGHT UNKNOWN / NOT PROVIDED D4: ADDITIONAL DEVICE INFORMATION UNKNOWN / NOT PROVIDED G4: PREMARKET IDENTIFICATION K061410/K013227 H4: DEVICE MANUFACTURER DATE UNKNOWN / NOT PROVIDED.

Additional Manufacturer Narrative · 0

ZIMVIE COMPLAINT NUMBER CMP-(B)(4). THE FOLLOWING FIELDS HAVE BEEN UPDATED: B4: DATE OF THIS REPORT B5: DESCRIBE EVENT OR PROBLEM D4: ADDITIONAL DEVICE INFORMATION G3: DATE RECEIVED BY MANUFACTURER G6: TYPE OF REPORT H1: TYPE OF REPORTABLE EVENT H2: FOLLOW UP TYPE H3: DEVICE EVALUATED BY MANUFACTURER H4: DEVICE MANUFACTURER DATE H6: ADVERSE EVENT PROBLEM H10: ADDITIONAL NARRATIVE ZIMVIE RECEIVED ONE (1) TSVB11, (IMPL TAPERED SCR-V MTX 3.7MM 3.5MM 11.5MM) FOR EVALUATION. VISUAL EVALUATION OF THE AS RETURNED DEVICE IDENTIFIED THE IMPLANT PACKAGING WAS ALREADY OPENED BY THE CUSTOMER, THE OUTER VIAL'S TAMPER SEAL / RING WAS BROKEN. THE STERILE INNER VIAL WAS ALSO OPENED AND EMPTY. FUNCTIONAL TESTING TO RECREATE THE REPORTED EVENT COULD NOT BE PERFORMED DUE TO THE NATURE OF THE DEVICE & EVENT. THIS COMPLAINT REFERS TO THE SPECIFIC DEVICE BEING INVESTIGATED FOR THIS COMPLAINT RECORD. DEVICE HISTORY RECORD (DHR) REVIEW WAS COMPLETED FOR THE SUBJECT LOT NUMBER 1270179. NO DEVIATIONS OR NON-CONFORMANCES, WHICH COULD HAVE CAUSED OR CONTRIBUTED TO THE REPORTED EVENT, WERE NOTED AS PART OF THE DHR. COMPLAINT HISTORY REVIEW WAS PERFORMED FOR THE REPORTED LOT NUMBER 1270179 FOR SIMILAR EVENTS AND NO OTHER COMPLAINT WAS IDENTIFIED. REVIEW COMPLETED UTILIZING KEYWORDS: INCORRECT COMPONENT QUANTITY. BASED ON THE INVESTIGATION AND RISK MANAGEMENT FILE REVIEW, THE MOST LIKELY ROOT CAUSE DETERMINED FROM THE INVESTIGATION IS IMPROPER HANDLING OF DEVICES/PACKAGING OUTSIDE OF ZIMVIE CONTROL. THEREFORE, BASED ON THE AVAILABLE INFORMATION, A PACKAGING MALFUNCTION COULD NOT BE VERIFIED. THE REPORTED EVENT/COOB WAS NON-VERIFIABLE SINCE THE CONDITION OF THE PRODUCT/PACKAGING WHEN RECEIVED BY THE CUSTOMER WAS UNKNOWN / NON-VERIFIABLE. NO FURTHER INVESTIGATION OR IMMEDIATE CAPA / HHE/D ESCALATION IS REQUIRED, AS THE COMPLAINT INVESTIGATION DID NOT CONFIRM THE PRODUCTS WERE NONCONFORMING AT THE TIME OF DISTRIBUTION, AND NO NEW FAILURE MODE, HARM, OR HAZARDOUS SITUATION WAS IDENTIFIED THROUGH THE INVESTIGATION PERFORMED. AT THIS TIME, THE COMPLAINT INVESTIGATION HAS BEEN COMPLETED AND THE RECORD WILL BE CLOSED. IF ADDITIONAL INFORMATION IS RECEIVED, THE RECORD WILL BE RE-OPENED FOR FURTHER EVALUATION.

Description of Event or Problem · 0

THE DOCTOR REPORTS THAT THE IMPLANT DID NOT COME IN THE CONTAINER, WHICH WAS COMPLETELY EMPTY. PROCEDURE COMPLETED WITH NO IMPACT ON THE PATIENT.

Description of Event or Problem · 0

NO FURTHER EVENT INFORMATION IS AVAILABLE AT THE TIME OF THIS REPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1271613 IMPL TAPERED SCR-V MTX 3.7MM 3.5MM 11.5MM DENTAL IMPLANT DZE ZIMMER DENTAL 1270179 00889024019515

Patients

Seq Age Sex Outcome Treatment
1 NA Male