FREESTYLE NAVIGATOR
Report
- Report Number
- 2954323-2011-00943
- Event Type
- Malfunction
- Date Received
- January 25, 2011
- Date of Event
- December 27, 2010
- Report Date
- January 25, 2011
- Product Code
- MDS
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- OTHER
Narratives
INVESTIGATION WAS PERFORMED AND ON THE RETURNED PRODUCT. VISUAL INSPECTION ON THE TRANSMITTER IDENTIFIED A CRACK AT THE THERMISTOR BARREL. LEAK TESTING WAS THEN PERFORMED TO TEST THE NAVIGATOR TRANSMITTER FOR ACCEPTABLE PRESSURE DECAY (IE: LEAK RATE) OF THE SEALED UNIT. RETURNED TRANSMITTER ((B)(4)) FAILED THE LEAK TEST. (B)(4).
WHILE PERFORMING AN INVESTIGATION ON THE CUSTOMER'S RETURNED FREESTYLE NAVIGATOR TRANSMITTER, A THERMISTOR CRACK WAS OBSERVED. IT HAS BEEN DETERMINED THAT SOME FREESTYLE NAVIGATOR TRANSMITTERS COULD POTENTIALLY EXHIBIT A CRACK/FRACTURE ON THE PLASTIC HOUSING NEAR THE BATTERY COMPARTMENT, WHICH COULD POTENTIALLY ALLOW MOISTURE TO COME IN CONTACT WITH THE TRANSMITTER'S INTERNAL ELECTRONICS, POTENTIALLY CAUSING THE TRANSMITTER AND THE RECEIVER TO LOSE CONNECTION INTERRUPTING THE CONTINUOUS GLUCOSE RESULTS. ALTHOUGH UNLIKELY, MOISTURE ENTERING THE TRANSMITTER HAS THE POTENTIAL TO GENERATE INACCURATE RESULTS ONLY WITH THE CONTINUOUS GLUCOSE READINGS. THE BUILT-IN FREESTYLE GLUCOSE METER IS NOT IMPACTED BY THIS ISSUE AND THE USER CAN CONTINUE TO USE THE BUILT-IN METER. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | FREESTYLE NAVIGATOR | CONTINUOUS GLUCOSE MONITORING SYSTEM | MDS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |