FDA Adverse Event Injury Summary report: N

LIVONGO BLOOD GLUCOSE METER

MDR report key: 19703182 · Received July 9, 2024

Report

Report Number
3011196194-2024-00031
Event Type
Injury
Date Received
July 9, 2024
Date of Event
June 10, 2024
Report Date
July 8, 2024
Manufacturer
TELADOC HEALTH, INC.
Product Code
NBW
PMA / PMN Number
K133584
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THE PATIENT WAS SENT A REPLACEMENT DEVICE, AND THE DEVICE ASSOCIATED WITH THIS FILING WAS REQUESTED BACK FOR FUNCTIONAL TESTING. THE DEVICE HAS NOT YET BEEN RETURNED. SHOULD THE DEVICE BE RETURNED AT A LATER DATE, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 0

THE PATIENT ADVISED THAT THEIR LIVONGO BLOOD GLUCOSE METER WAS PROVIDING READINGS RANGING CFROM 150-170, WHILE THEY WERE EXPERIENCING SYMPTOMS OF VOMITING AND HIGH BLOOD SUGAR. THE PATIENT SOUGHT MEDICAL ATTENTION AT AN EMERGENCY ROOM, AND RECEIVED A READING OF 550 FROM THE HOSPITAL, COMPARED TO A READING OF 150 FROM THE LIVONGO METER TAKEN AN HOUR APART. THE PATIENT WAS ADMITTED INTO THE ICU AND SPENT A WEEK IN THE HOSPITAL. THE PATIENT CONFIRMED WHILE THEY WERE JN THE ICU THEY WERE PUT ON AN INSULIN DRIP, BICARBONATE DRIP AND 3 DIFFERENT ANTIBIOTICS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1268430 LIVONGO BLOOD GLUCOSE METER BLOOD GLUCOSE METER NBW TELADOC HEALTH, INC. BG300C

Patients

Seq Age Sex Outcome Treatment
1 29 YR Unknown Hospitalization