FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 1970054 · Received January 14, 2011

Report

Report Number
1644487-2011-00060
Event Type
Malfunction
Date Received
January 14, 2011
Date of Event
October 1, 2010
Report Date
December 16, 2010
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IT WAS REPORTED THAT THE SURGEON'S DELL X50 HANDHELD IS SHOWING ON THE HANDHELD SCREEN THAT THE BATTERY LATCH IS OPEN, HOWEVER, THE LATCH WAS REPORTED TO BE IN THE LOCK POSITION. THE MANUFACTURER REPRESENTATIVE TRAVELED TO THE SITE WHERE A HARD RESET WAS PERFORMED, AND THE BATTERY LATCH WAS POSITIONED IN THE LOCK POSITION, AND THE SCREEN WAS STILL SHOWING THAT THE LATCH WAS OPEN. THE HANDHELD WAS REPLACED, AND GOOD FAITH ATTEMPTS TO OBTAIN THE NON-WORKING HANDHELD FOR ANALYSIS HAVE BEEN MADE, BUT THE DEVICE HAS NOT BEEN RECEIVED TO DATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE LYJ CYBERONICS, INC. MODEL 250 675293

Patients

Seq Age Sex Outcome Treatment
1