FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 1970041 · Received January 14, 2011

Report

Report Number
1644487-2011-00061
Event Type
Malfunction
Date Received
January 14, 2011
Date of Event
November 1, 2010
Report Date
December 16, 2010
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PATIENT WAS SEEN FOR A ROUTINE FOLLOW UP VISIT AND UPON INTERROGATION OF THE VNS PULSE GENERATOR, THE SETTINGS WERE NOT AT THE INTENDED SETTINGS, AND IT WAS SHOWING THAT THE OUTPUT CURRENT WAS SET TO 0MA, WHERE IT WAS EXPECTED TO BE 1.75MA. THE PHYSICIAN INDICATED THAT THE PATIENT WAS SEEN PREVIOUSLY APPROXIMATELY A MONTH PRIOR, AND STATED A DIAGNOSTIC TEST WAS PERFORMED AT THAT TIME. THE MANUFACTURER REPRESENTATIVE WAS AT THE SITE WHEN THE SETTINGS WERE NOTED TO BE AT THE INCORRECT SETTINGS, AND PROVIDED THE PHYSICIAN WITH THE RECOMMENDATION TO PERFORM FINAL INTERROGATIONS OF THE GENERATOR AS A LAST STEP AT FOLLOW UP VISITS TO ENSURE THE DEVICE IS PROGRAMMED TO THE CORRECT SETTINGS. GOOD FAITH ATTEMPTS TO OBTAIN PROGRAMMING HISTORY AS WELL AS THE SOFTWARE AND HANDHELD LOT AND SERIAL NUMBERS HAVE BEEN MADE, HOWEVER, THE INFORMATION HAS NOT BEEN COMMUNICATED TO DATE. BASED ON THE INTERROGATION SETTINGS, IT IS LIKELY THAT A DIAGNOSTIC TEST WAS INTERRUPTED BY A COMMUNICATION FAULT AT THE PREVIOUS FOLLOW UP VISIT, WHICH MAY HAVE CAUSED THE SETTING TO CHANGE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE LYJ CYBERONICS, INC. MODEL 250

Patients

Seq Age Sex Outcome Treatment
1 24 YR