FDA Adverse Event Malfunction Summary report: N

COBAS C 503 ANALYTICAL UNIT

MDR report key: 19690387 · Received July 8, 2024

Report

Report Number
1823260-2024-01955
Event Type
Malfunction
Date Received
July 8, 2024
Date of Event
June 18, 2024
Report Date
September 19, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K191899
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE FIELD SERVICE ENGINEER INSPECTED THE ANALYZER AND FOUND LEAKAGE AND CRYSTALLIZATION OF SODIUM HYDROXIDE DETERGENT (NAOHD) IN THE CHECK VALVE. HE THEN CLEANED AND TIGHTENED THE VALVE. HE ALSO REPLACED THE TEFLON RISING TUBE, BLEACHED THE TUBE IN CONTACT WITH THE NAOHD, AND ADJUSTED THE RINSE LEVELS. THE INVESTIGATION DETERMINED THE EVENT WAS RELATED TO A MAINTENANCE/ADJUSTMENT ISSUE. AFTER SERVICE, NO FURTHER ISSUES WERE REPORTED BY THE CUSTOMER. THE INVESTIGATION DETERMINED THE SERVICE ACTIONS RESOLVED THE ISSUE.

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBER IS 801069. THE EXPIRATION DATE WAS NOT PROVIDED. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THE INITIAL REPORTER RECEIVED QUESTIONABLE COBAS CREATININE PLUS VER.2 ASSAY RESULTS FROM TWO PATIENT SAMPLES TESTED ON THE COBAS C 503 ANALYTICAL UNIT. ON 18-JUN-2024: SAMPLE 1 THE INITIAL RESULT FROM THE ANALYZER WAS 159 UMOL/L. THE FIRST REPEAT RESULT FROM A SECOND COBAS ANALYZER WAS 49 UMOL/L. THE SECOND REPEAT RESULT FROM THE ANALYZER WAS 50.7 UMOL/L. ON 21-JUN-2024: SAMPLE 2 THE INITIAL RESULT WAS 151 UMOL/L. THIS RESULT WAS DIFFERENT FROM THE PREVIOUS RESULT. THE REPEAT RESULT WAS 66.2 UMOL/L.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
980040 COBAS C 503 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown