FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 19659439 · Received July 2, 2024

Report

Report Number
2955842-2024-16539
Event Type
Malfunction
Date Received
July 2, 2024
Date of Event
June 10, 2024
Report Date
June 10, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE REPLACED ERBE TO RESOLVE THE ISSUE. THE SYSTEM WAS VERIFIED AND READY TO USE. INTUITIVE SURGICAL, INC. (ISI) RECEIVED THE ERBE INVOLVED WITH THE COMPLAINT AND COMPLETED THE EVALUATION. THE UNIT WAS PLACED ON AN IN-HOUSE SYSTEM AND WAS RUN IN NORMAL MODE. THE REPORTED FAILURE WAS CONFIRMED AND REPRODUCED BY FAILURE ANALYSIS.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED NEPHRECTOMY SURGICAL PROCEDURE, C-34 ACTIVATION ERRORS OCCURRED WHEN MONOPOLAR ENERGY WAS USED. PRIOR TO CONTACTED INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE), THE CUSTOMER TRIED POWER CYCLING THE ERBE GENERATOR, REPLACING THE INSTRUMENT ENERGY CORD AND INSTRUMENT WITH NO CHANGE. THE TECHNICAL SERVICE ENGINEER (TSE) RECOMMENDED PERFORMING A HARD POWER CYCLE THE VISION SIDE CART (VSC) WHEN POSSIBLE AND LOCATING A BACKUP GENERATOR OR USING A DIFFERENT VSC. THE PROCEDURE WAS COMPLETED AS PLANNED WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE CUSTOMER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE CUSTOMER CONFIRMED NO FURTHER DETAILS RELATED TO THE REPORTED EVENT ARE KNOWN OR AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
603070 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-38 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Prefer Not To Disclose DA VINCI INSTRUMENTS AND ACCESSORIES