FDA Adverse Event Malfunction Summary report: N

DRX REVOLUTION MOBILE X-RAY SYSTEM

MDR report key: 19655744 · Received July 2, 2024

Report

Report Number
1317307-2024-00007
Event Type
Malfunction
Date Received
July 2, 2024
Date of Event
January 22, 2024
Report Date
July 1, 2024
Manufacturer
CARESTREAM HEALTH INC.
Product Code
IZL
PMA / PMN Number
K191025
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

CARESTREAM HEALTH (CSH) HAS INVESTIGATED THIS ISSUE. THE INVESTIGATION DETERMINED THAT THERE WAS DIRT AROUND THE BEZEL OF THE TOUCHSCREEN WHICH CAUSED FALSE TOUCHES INCREASING THE MAS TECHNIQUES AND RESULTING IN A HIGHER EXPOSURE. THE FE CLEANED THE TOUCHSCREEN AND TESTED IT SUCCESSFULLY WITH NO RE-OCCURRENCES. THE FE ALSO REITERATED TO THE SITE THE IMPORTANCE TO FOLLOW THE BEST PRACTICES GUIDE PROVIDED BY CSH AND FOLLOW THE RECOMMENDATIONS TO PROPER CLEAN THE TOUCHSCREEN. USERS HAVE VISIBILITY TO TECHNIQUES ON THE USER INTERFACE; IT IS EXPECTED THAT A SKILLED AND TRAINED RADIOLOGICAL HEALTH CARE PROFESSIONAL VERIFIES ALL TECHNIQUES PRIOR TO EVERY EXPOSURE. PER RADIATION SAFETY, BASED ON THE TECHNIQUES USED, THE RISK TO THIS PATIENT FROM THESE IMAGES IS MINIMAL. THE ADDITIONAL RADIATION DOSE IS WELL BELOW THAT WHICH WOULD RESULT IN ANY PROMPT EFFECTS LIKE SKIN ERYTHEMA, AND THE ADDITIONAL RISK FROM STOCHASTIC EFFECTS IS NEGLIGIBLE; HOWEVER, CSH WILL REPORT THIS INCIDENT AS THE DOSE EXCEEDED 10X THE INTENDED DOSE STABLISHED BY UK REGULATIONS. IF THE ISSUE WERE TO RE-OCCUR, IT MAY REQUIRE A REPEAT IMAGE/RE-EXPOSURE. A RE-EXPOSURE WILL NOT LEAD TO A SERIOUS INJURY. IT WAS DETERMINED THAT THE 2 OTHER INCIDENTS REPORTED IN THIS SAME USER FACILITY REPORT HAD THE SAME ROOT CAUSE OF DIRTY TOUCHSCREENS WHICH RESULTED IN A CHANGE OF TECHNIQUES; HOWEVER, THEY DID NOT RESULT IN PATIENT OVEREXPOSURE, BOTH INCIDENTS OCCURRED DURING QUALITY TESTING AND; THEREFORE, THERE WAS NO PATIENT INVOLVEMENT. THERE ARE NO FURTHER ACTIONS TO BE TAKEN BY CARESTREAM HEALTH RELATED TO THIS ISSUE. CARESTREAM HAS COMPLETED THIS INVESTIGATION.

Description of Event or Problem · 0

ON 06-JUN-2024, CARESTREAM HEALTH INC. WAS INFORMED BY UK MHRA OF THREE INCIDENTS RELATED TO THE DRX-REVOLUTION SYSTEM VIA USER FACILITY REPORT. THE PROBLEM DESCRIPTION OUTLINES A RADIATION DOSE HIGHER THAN EXPECTED. NO INJURIES WERE REPORTED. NOTE: THERE IS NO UDI NUMBER AVAILABLE IN SECTION 2.1 OF THIS FORM AS THIS SYSTEM WAS MANUFACTURED ON NOVEMBER 2015, PRIOR TO UDI IMPLEMENTATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
507502 DRX REVOLUTION MOBILE X-RAY SYSTEM DRX REVOLUTION MOBILE X-RAY SYSTEM IZL CARESTREAM HEALTH INC.

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Other